Communications Manager - Sales Activation & Scale
About The Position
The Communications Manager will help drive Cisco Customer Experience (CX) communications and sales activation, partnering closely with geography leaders to articulate the value of CX across Cisco’s portfolio. Cisco IQ is the primary delivery vehicle. The role creates engaging communications for global markets and sales enablement organizations, helping scale impact and keep services central to sales motions. The role collaborates with internal communicators, executives, external vendors, and enablement teams to develop compelling narratives and visuals, adapt communications to geographic nuances, and champion Cisco IQ through global learning and sales training ecosystems. It owns the production and design of deliverables intended to engage the sales organization and build momentum.
Requirements
- Bachelor’s degree plus 7 years of related experience, or Master’s degree plus 4 years of related experience.
- Proven track record of driving engagement and adoption within large-scale sales organizations.
- Exceptional ability to synthesize complex technology into clear, accessible, and persuasive communications.
- Proven experience leading portfolios of strategic programs with enterprise-wide impact, ideally within a large, matrixed organization.
- Experience collaborating with and influencing cross-functional stakeholders, executives, and external vendors.
Nice To Haves
- Excellent cross-functional collaboration skills.
- Strong communication skills with a proven ability to drive measurable impact.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities with operational complexity.
Responsibilities
- Establish a consistent cadence with geography leaders to communicate opportunities and ensure services are central to every sales motion.
- Partner with internal communicators, executives, and external vendors to translate core messaging into compelling visuals and narratives.
- Iterate rapidly on communications, accounting for geographic nuances so content resonates across diverse markets and channels.
- Partner with enablement teams to champion Cisco IQ through global learning and sales training ecosystems.
- Own the production and design of deliverables to engage and drive momentum within the sales organization.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid day off for employee’s birthday
- Paid year-end holiday shutdown
- Paid personal wellness days
- Paid vacation time for non-exempt employees
- Flexible vacation time off program for eligible exempt employees
- Sick time off
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Annual bonuses for eligible non-sales employees
- Sales-plan performance-based incentive pay for eligible sales-plan employees
- Cisco restricted stock unit grants may be available to eligible employees
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What This Job Offers
Job Type
Full-time
Career Level
Manager
