Communications Manager

Metropolitan Club•San Francisco, CA

157d•$75,000 - $85,000•Onsite

About The Position

The Metropolitan Club is seeking a strategic, collaborative, and execution-oriented Communications Manager to lead the club’s communications, content strategy, and marketing initiatives. The role partners with cross-functional teams—including Events, Food & Beverage, Membership, Wellness, and Hotel—to support programs and marketing efforts that strengthen the club’s brand, drive member engagement, advance business objectives, and enhance the member and guest experience. The ideal candidate is organized, proactive, and skilled at project management, with the ability to turn ideas into compelling content and campaigns. The position balances strategic thinking with hands-on execution, manages multiple priorities, and builds effective relationships across the organization in a fast-paced, high-standard hospitality environment. This is an on-site position at the Metropolitan Club in San Francisco. The Communications Manager reports to the General Manager. The annual compensation range is $75,000 to $85,000. Applicants should submit a role-specific cover letter and resume to the General Manager by June 30, 2026.

Requirements

Bachelor’s degree in Communications, Marketing, Business, Public Relations, or a related field.
Proven ability to lead and manage multiple projects simultaneously and deliver results in a fast-paced, deadline-driven environment.
Strong written, verbal, editorial, and proofreading skills, with high attention to detail.
Strong project management, organizational, and time-management abilities.
Proficiency in Adobe Creative Suite and Microsoft Office or similar tools.
Experience with website content management systems, email marketing platforms, and CRM software such as Jonas, HubSpot, Mailchimp, or similar.
Ability to work occasional evenings, weekends, special events, and select holidays as required.

Nice To Haves

Experience in a private club, hospitality, or luxury service environment is strongly preferred.
Photography, videography, and content creation experience are highly desired.

Responsibilities

Manage member-facing communications, including weekly emails, announcements, digital content, and marketing collateral.
Maintain and update the club website, mobile app, and online events calendar, ensuring information is accurate, timely, and engaging.
Design and produce promotional materials such as event flyers, menus, and brochures in alignment with brand standards.
Manage end-to-end production of the monthly club magazine, including content development, editorial coordination, layout design, print production, and distribution.
Maintain brand consistency and quality by translating business objectives into compelling messaging and content across member and guest touchpoints.
Coordinate and execute integrated marketing campaigns, including content creation, copywriting, design oversight, scheduling, and performance reporting.
Attend club events to capture photography and video for marketing, communications, and social media channels.
Manage and maintain the club’s digital asset library, including photography, video, and branded materials.
Partner with department leaders to develop and execute communications and marketing strategies that increase member participation and promote programming and club-wide initiatives.
Maintain and optimize communication processes and workflows to improve efficiency and ensure seamless delivery.
Work with the Marketing & PR Committee to develop content strategy and manage the club’s Instagram, Facebook, and LinkedIn presence.
Represent the club brand and values with professionalism and a commitment to excellence when interacting with members, guests, and staff.
Support special projects and perform other duties as assigned.