Communications Manager

International Motors, LLC•Lisle, IL

17h•Hybrid

About The Position

International Motors is seeking a Communications Manager to lead communications, organizational readiness, and adoption across its Digital & IT transformation portfolio. The role connects strategy and program delivery with the actions employees, leaders, dealers, and customers need to take. The successful candidate combines executive communication skills with practical experience leading change across ERP, enterprise AI, digital tools, portfolio governance, and IT operating models. The position requires onsite work at the Lisle office and regular in-person engagement with business and technology leaders. The schedule is Monday through Thursday onsite from 8 a.m. to 5 p.m. CST, with Fridays remote. The role supports communications and change across initiatives including DTO 2.0, Lean Portfolio Review, NorthStar, SAP S/4HANA, enterprise AI, Catapult, Microsoft 365, and Strata. It develops communications and adoption measures, coordinates training and readiness activities, builds sponsor and champion networks, and reports progress and barriers to program sponsors. International Motors, LLC is part of TRATON GROUP, whose brands include Scania, MAN, International, and Volkswagen Truck & Bus. International Motors is based in Lisle, Illinois, and develops and builds commercial vehicles, engines, buses, and aftermarket parts.

Requirements

Bachelor's degree and at least 5 years of communications experience; or a master's degree and at least 4 years of communications experience; or at least 8 years of communications experience.
Legally authorized on an unrestricted basis to work in the United States; employment-related work sponsorship is not anticipated for this position.

Nice To Haves

Experience in automotive, commercial vehicles, manufacturing, or another complex industrial business, including exposure to dealer or customer networks.
Experience with SAP S/4HANA or other ERP deployments, AI and digital workplace adoption, IT service transitions, or enterprise portfolio governance.
Prosci certification or another recognized change management qualification, with evidence of applying a structured approach to achieve adoption.
Experience coordinating global teams and delivery partners, and connecting headquarters communications with operational and frontline audiences.

Responsibilities

Own integrated communications and change plans across priority programs; assess stakeholder impacts, readiness, and change capacity; establish sponsor actions, training needs, and adoption measures; and maintain a calendar showing competing employee demands.
Develop executive presentations, leadership talking points, town halls, employee updates, FAQs, and manager toolkits, translating complex technology and program information into clear audience-specific messages.
Prepare participants for DTO 2.0 and Lean Portfolio Review roles, decision rights, and governance responsibilities; communicate approved decisions, rationale, owners, and required actions within two business days of each review.
Support NorthStar and SAP S/4HANA adoption with business process owners and program leads; coordinate role-based training, business readiness assessments, and user engagement for testing, cutover, and hypercare, including process and responsibility changes.
Drive adoption of enterprise AI, Catapult initiatives, and Microsoft 365 tools through practical use cases, champions, and learning sessions; explain approved usage and data-handling expectations and track everyday adoption.
Prepare teams for Strata and IT service changes by communicating responsibilities, support channels, service expectations, and escalation routes; align knowledge transfer and transition communications with internal teams and delivery partners.
Build sponsor and change champion networks across Finance, Procurement, R&D, Manufacturing, Commercial Operations, Service Solutions, and IT; lead onsite workshops and listening sessions; address resistance, change fatigue, and unresolved cross-functional actions.
Manage internal IT communications with Digital & IT leaders; coordinate dealer and customer outreach through International Corporate Communications and accountable business teams; maintain accurate audience lists, channel ownership, and consistent messages.
Measure readiness, training effectiveness, user proficiency, active usage, and stakeholder confidence; review adoption 30 and 60 days after implementation, report barriers and corrective actions, and escalate readiness gaps to program sponsors before key milestones.