Communications Manager
About The Position
The Communications Manager provides communication and marketing support to all City departments and assists with the overall city-wide communication plan. The role supports City communications, including emergency management, public safety, and public communications; develops and distributes materials for residents and staff; manages communications across channels such as websites, social media, and printed materials; and serves as a liaison with departments, agencies, the public, and Board and Council members. The position also supervises staff, supports program planning and budgets, and contributes to outreach events and marketing initiatives. This position is classified as Essential Personnel and must respond to emergency situations, including natural or manmade disasters. It is included in the City's Emergency Operations Center. Applicants must pass a background check, drug screen, physical exam, and reference check.
Requirements
- Bachelor's degree in marketing, communications, or equivalent, and three years of related experience in the assigned area; or an equivalent combination of education and experience sufficient to perform the essential duties.
- Valid Texas driver's license.
- Knowledge of supervisory, public relations, marketing, program administration, recordkeeping, research, budgeting, contract administration, event coordination, and community outreach principles and practices.
- Knowledge of applicable federal, state, and local program guidelines, laws, rules, and regulations.
- Skills in monitoring and evaluating employees; prioritizing and assigning work; using computers and related software; designing, developing, and evaluating programs; providing public relations; preparing procedures, guidelines, and reports; researching community resources; analyzing and resolving complex problems; interpreting applicable guidelines and regulations; planning and evaluating program activities; and communicating effectively with coworkers, supervisors, the public, and others.
- Ability to perform the physical activities listed for the position and exert up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
- Ability to meet hiring conditions, including passing a background check, drug screen, physical exam, and reference check.
- May be expected to travel and may be exposed to hazardous physical, atmospheric, material, temperature, lighting, noise, movement, or behavioral conditions.
Responsibilities
- Assist with management of City communications, including emergency management, public safety, and public communications; ensure compliance with applicable requirements and help manage related contracts.
- Serve as an internal communications consultant; identify and manage communications projects and support City communications through websites, social media, printed materials, and other channels.
- Supervise staff, including prioritizing and assigning work, conducting evaluations, ensuring training and policy compliance, and overseeing hiring, termination, and disciplinary procedures.
- Assist with developing or implementing program goals, objectives, activities, and strategic initiatives; assess outcomes and recommend opportunities for improvement.
- Assist with developing and administering program budgets, including potentially approving expenditures, reviewing financial statements, and analyzing financial operations.
- Develop informational materials for City residents and staff, support community outreach events, and design advertisements, brochures, and marketing materials using graphic design principles.
- Coordinate with internal and external departments, personnel, agencies, the public, and Board and Council members; attend meetings and serve as a liaison.
- Prepare, review, and update financial and general reports, memos, letters, records, newsletters, marketing materials, and related collateral; design and update websites; maintain databases and online systems; research and analyze data and recommend improvements.
- Perform other duties of a similar nature or level.
- Respond to emergency situations as Essential Personnel, including natural or manmade disasters.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
