Communications Manager

Raymond James•Saint Petersburg, FL

17d•Hybrid

About The Position

Using specialized communications knowledge, experience and judgment, the Communications Manager independently leads and supports complex, enterprise-level communications initiatives with significant scope and impact. The manager serves as a connector across communications functions and stakeholder groups, translating business priorities into coordinated strategies, aligning messages and activities, and identifying dependencies, gaps, risks and opportunities. The role requires originality, initiative and the ability to provide strategic counsel and maintain momentum across multiple priorities, including major firm initiatives, corporate development integration, and issue and crisis communications. The role requires advanced knowledge of communications procedures and technologies, internal and external communications strategies and channels, financial services industry practices and regulatory issues, enterprise communications planning, message development and stakeholder engagement. The manager works independently, collaborates across organizational levels, and represents Marketing and the firm at internal and external events. Travel is less than 25%, and the workstyle is hybrid. The position requires a completed bachelor’s degree in Communications, Marketing, or Public Relations and 3 to 6 years of general experience. Total compensation includes base salary or wages and may include additional compensation, discretionary bonuses, or commissions. Benefits may include medical, dental and vision coverage; life, critical illness and accident insurance; disability benefits; retirement savings; paid time off; and parental leave. Eligibility and specific offerings may vary by position and employment status.

Requirements

Completed bachelor’s degree in Communications, Marketing, or Public Relations.
3 to 6 years of general work experience.
Advanced knowledge of communications procedures and technologies; internal and external communications strategies and channels; financial services industry practices, issues and regulatory environment; and enterprise communications planning, message development and stakeholder engagement.
Skill in strategic communications planning, message development and execution; leading complex cross-functional initiatives and stakeholder coordination; applying sound judgment to resolve issues and advance work independently; managing multiple priorities in a fast-paced, changing environment; and using data and insights to inform communications decisions.
Proficiency with Microsoft Word, Excel, Outlook and PowerPoint sufficient to create documents, spreadsheets, emails and substantial presentations.
Ability to solve problems, overcome objections and develop innovative solutions using experience and sound judgment.
Ability to work independently and respond effectively to ambiguity, changing priorities and deadline pressure.
Ability to establish effective working relationships across organizational levels and cultivate and manage relationships with internal and external stakeholders.
Ability to collaborate effectively with senior management, risk management functions and business partners.
Ability to lead complex initiatives, manage competing priorities, maintain momentum across multiple workstreams, and set clear objectives aligned with department and corporate strategy.
Ability to anticipate communications needs and identify stakeholder priorities, preferences and dependencies.
Ability to remain current on issues and regulations affecting the firm and financial services industry.
Ability to represent Marketing and the firm effectively at internal and external events.
Ability to communicate clearly and effectively, orally and in writing, with individuals at all organizational levels.

Responsibilities

Serve as a cross-functional communications liaison, identifying dependencies, gaps, risks and opportunities across communications disciplines.
Partner with communications leadership to coordinate content and messaging across internal and external audiences.
Stay actively involved across internal and public communications teams to remain current on workflows, content needs and operating practices, strengthen coordination, and provide flexible support during increased demand, shifting priorities or temporary capacity constraints.
Lead or support communications workstreams for enterprise initiatives, corporate development integrations, and issue and crisis management.
Translate business objectives into integrated communications strategies, plans and messages for key stakeholder audiences.
Advance multiple complex initiatives independently by establishing direction, coordinating stakeholders, resolving dependencies and maintaining momentum.
Monitor communications effectiveness and stakeholder response, using available insights to recommend adjustments.
Perform other duties as assigned.