Communications Manager

Cisco•Rtp, NC

2d•Remote

About The Position

The Communications Manager will help accelerate AI adoption across Cisco’s global workforce by developing and executing scalable programs, learning experiences, and activation strategies that build employee capabilities, drive behavior change, and deliver measurable business impact. The role partners with enterprise AI product and UX teams, Learning & Development, global communications, and business units to align efforts. The position translates complex AI capabilities into practical, engaging experiences and designs repeatable activation programs, events, toolkits, workshops, and self-service resources that help business units and people leaders drive adoption. It also partners with enterprise learning teams to align enablement initiatives with technology capabilities and employee needs, including targeted learning tracks and hands-on experiences. The AI Activation team is part of Cisco’s Operations Communications & Engagements organization and connects partners across Cisco to align enterprise-wide communications, learning, and experiences with the AI roadmap.

Requirements

Bachelor’s degree in Communications, Business, Organizational Development, or a related field, or equivalent practical experience.
8+ years of professional experience in strategic communications, enterprise program management, or organizational transformation.
Strong understanding of generative AI, AI agents, and workflow automation, with the ability to translate technical concepts into practical, employee-facing programs.
Proven ability to independently develop and execute cross-functional programs at enterprise scale.
Experience demonstrating cross-functional team leadership and effective stakeholder engagement.
Excellent facilitation, problem-solving, and project management skills.

Nice To Haves

8+ years of relevant experience within a large, complex organization.
Experience driving AI adoption or leading large-scale digital transformation efforts.
Demonstrated success building repeatable and scalable activation models, such as train-the-trainer frameworks or self-service toolkits.
Ability to measure program success by analyzing employee adoption data and behavioral changes rather than relying solely on participation metrics.

Responsibilities

Develop and execute scalable programs, learning experiences, and activation strategies to accelerate AI adoption across Cisco’s global workforce.
Partner with enterprise AI product and UX teams, Learning & Development, global communications, and business units to align efforts.
Translate complex AI capabilities into practical, engaging employee experiences.
Design repeatable activation programs, events, toolkits, workshops, and self-service resources for business units and people leaders.
Partner with enterprise learning teams to align enablement initiatives with technology capabilities and employee needs, including targeted learning tracks and hands-on experiences.
Measure program success through employee adoption data and behavioral changes.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k) plan with Cisco matching contribution
Paid parental leave
Short- and long-term disability coverage
Basic life insurance
10 paid holidays per full calendar year
One floating holiday for non-exempt employees
One paid day off for an employee’s birthday
Paid year-end holiday shutdown
Four paid personal wellness days
Paid vacation time for non-exempt employees; exempt employees participate in a flexible vacation time off program with no defined limit, subject to availability and business limitations
80 hours of sick time off provided on hire and each January 1, with up to 80 hours of unused sick time carried forward
Additional paid time away may be requested for critical or emergency family issues
Optional 10 paid volunteer days per full calendar year
Annual bonuses for eligible non-sales employees, subject to Cisco policies
Eligible employees may receive Cisco restricted stock unit grants, subject to vesting and continued-employment terms