Communications Manager

Secretariat•Chicago, GA

18d

About The Position

The Communications Manager plans and delivers firmwide communications that present a consistent Secretariat voice across internal and external channels. The role supports reputation-building initiatives, internal communications and employee engagement, and programs involving awards and rankings, social media, and digital content. Working across practices, regions, and corporate functions, the Communications Manager turns firm priorities and insights into clear, timely stories and campaigns. The role executes external communications strategies through public relations, digital channels, social media, and awards and rankings. It develops and edits content, pitches media stories, prepares press and spokesperson materials, coordinates interviews and media inquiries, supports social media strategy, and tracks results to refine communications plans. Internally, the Communications Manager partners with HR, Talent, Learning, and practice leaders on campaigns supporting recruiting, onboarding, recognition, culture, and employee engagement. The role oversees continued development of the global intranet, The Post, and coordinates communications about firm priorities, organizational changes, milestones, and employee programs. The Communications Manager also collaborates with practice marketers and the Editorial Manager to plan and promote thought leadership, client alerts, and other expert-led content. The role advises on audience, framing, and messaging for high-visibility practice initiatives and coordinates approvals, support staff, and external partners to keep cross-practice content on schedule.

Requirements

At least six years of experience planning and executing communications in a professional services, consulting, legal, or similarly complex expert-led environment.
Strong writing, editing, and interviewing skills.
Sound judgment and the ability to work with senior leaders and translate technical subjects for different audiences.
Demonstrated experience with internal communications and public relations, including media pitching and spokesperson preparation.
Ability to manage simultaneous initiatives, build relationships across teams, and use performance data to guide decisions.

Responsibilities

Execute firmwide external communications strategies to strengthen Secretariat’s reputation and support growth priorities through PR, digital channels, social media, and awards and rankings.
Develop and edit website, campaign, social, email, and digital content; package announcements, research, events, and expert insights for relevant audiences and channels in collaboration with design and digital colleagues.
Develop and pitch media stories based on firm news, research, and expert perspectives; prepare press and spokesperson materials, and coordinate interviews and media inquiries.
Help prioritize awards and rankings based on strategic value; manage submissions with practices and leadership, working with the Marketing & Communications Associate to coordinate deadlines and maintain the awards calendar.
Contribute to social media strategies, identifying opportunities to amplify executive and expert perspectives and engage target audiences.
Contribute to firmwide messaging and editorial standards so external communications reflect a consistent, credible Secretariat voice.
Track communications results, including media coverage, awards outcomes, and digital and social performance; use results to refine plans and recommend changes to priorities.
Partner with HR, Talent, Learning, and practice leaders to shape and coordinate internal communications campaigns supporting recruiting, onboarding, recognition, culture, and employee engagement.
Oversee continued development of the firm’s global intranet, The Post, setting content priorities and identifying improvements that increase its reach and usefulness to employees.
Work with leaders and corporate teams to develop messages about firm priorities, organizational changes, milestones, and employee programs; draft high-priority communications and guide their delivery to different internal audiences.
Set priorities and coordinate stakeholders, reviews, and approvals across internal communications channels, working with the Marketing & Communications Associate on implementation and using results to improve future communications.
Partner with practice marketers and the Editorial Manager to plan publication and promotion of thought leadership, client alerts, and other expert-led content.
Bring practice, regional, and expert stories into firmwide campaigns and channels, identifying opportunities to connect related work across the firm.
Advise on audience, framing, and messaging for high-visibility practice initiatives, helping teams present expert insights in a consistent Secretariat voice.
Coordinate approvals, communications support staff, and external partners to keep cross-practice content moving on schedule and improve shared workflows.
Use data, stakeholder feedback, and lessons learned to continuously improve programs, processes, and return on marketing investment.