Communications Manager

City of West University Place•West University Place, TX

18d

About The Position

The Communications Manager provides communication and marketing support to all City departments and assists with the city-wide communications plan. The role oversees communications across channels, including emergency management and public safety communications, and serves as an internal communications consultant and liaison among departments, agencies, the public, and Board and Council members. The position develops and distributes public information and marketing materials, manages the City's social media presence, supports website and database updates, coordinates community outreach, and serves as a contact for news organizations. It also supervises staff and assists with program planning, budgets, contracts, and evaluation. This is an essential personnel position requiring availability to respond to emergencies, including natural or manmade disasters, and participation in the City's Emergency Operations Center. Applicants must pass a background check, drug screen, physical exam, and reference check.

Requirements

Bachelor's degree in marketing, communications, or equivalent, and three years of related experience in the assigned area; or an equivalent combination of education and experience sufficient to perform the essential duties.
Valid Texas driver's license.
Knowledge of supervisory principles, public relations, program principles and practices, recordkeeping, marketing, public and program administration, statistical and research design, applicable federal, state, and local laws and guidelines, community outreach, budgeting, contract administration, and event coordination.
Skills in employee monitoring and evaluation, work prioritization and assignment, computer and related software use, program design and evaluation, public relations, procedure and guideline preparation, goal setting, report preparation, community resource research, complex problem analysis and resolution, regulatory interpretation, program activity coordination, and communication and interpersonal interaction.
Ability to meet the position's physical requirements, including exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly.
Must pass a background check, drug screen, physical exam, and reference check.

Responsibilities

Assist with managing City-wide communications, including emergency management, public safety, and public communications; ensure compliance with applicable requirements and help manage related contracts.
Advise internally on communication methods and issues and coordinate communications projects across the City's website, social media, and printed materials.
Supervise staff by prioritizing and assigning work, conducting performance evaluations, providing training, ensuring adherence to policies and procedures, and overseeing hiring, termination, and disciplinary procedures.
Assist in developing and implementing program goals, objectives, activities, and strategic initiatives; assess outcomes and recommend opportunities for improvement.
Assist in developing and administering program budgets, including approving expenditures, reviewing financial statements, and analyzing financial operations.
Develop informational materials for City residents and staff and support community outreach events; design advertisements, brochures, and other marketing materials using graphic design principles.
Coordinate with internal and external departments, personnel, agencies, the public, and Board and Council members; attend meetings and serve as a liaison.
Prepare, review, and update reports, memos, letters, records, newsletters, marketing materials, websites, databases, and online systems; research and analyze data and recommend improvements.
Perform other duties of a similar nature or level.
Respond to emergency situations as essential personnel, including participation in the City's Emergency Operations Center.