Communications Manager - Parking Services - UTK

University of Tennessee • Knoxville, TN

5d

About The Position

The University of Tennessee, Knoxville is seeking a Communications Manager to lead strategic communications for Parking & Transportation. This role is responsible for developing and executing communication strategies that support departmental operations, customer engagement, major initiatives, and service changes while ensuring clear, timely, and effective communication with campus stakeholders. The Communications Manager serves as the department’s primary communications strategist, helping shape messaging related to parking operations, transportation services, mobility initiatives, construction impacts, major events, and customer-facing programs. This position plays a key role in enhancing customer experience, strengthening stakeholder awareness, and supporting operational success through proactive communication and outreach.

Requirements

• Strategic communications experience
• Experience in developing and executing communication strategies
• Ability to communicate clearly, timely, and effectively with campus stakeholders
• Experience in shaping messaging related to operations, services, initiatives, and programs
• Skills in enhancing customer experience and stakeholder awareness
• Proactive communication and outreach abilities

Responsibilities

• Developing and executing communication strategies that support departmental operations, customer engagement, major initiatives, and service changes.
• Ensuring clear, timely, and effective communication with campus stakeholders.
• Serving as the department’s primary communications strategist.
• Shaping messaging related to parking operations, transportation services, mobility initiatives, construction impacts, major events, and customer-facing programs.
• Enhancing customer experience, strengthening stakeholder awareness, and supporting operational success through proactive communication and outreach.

Benefits

• Career development and coaching
• Continued education
• Extensive list of development and training possibilities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed