Communications Manager

Constant Contact • Waltham, MA

7d • Hybrid

About The Position

Constant Contact is seeking a versatile, high-output writer to join its Global Communications team. The role works across PR, Organic Social, Internal Communications, and Employer Brand, drafting communications for press, online audiences, employees, and company leaders. The position offers broad exposure to communications and direct work with senior leaders. The successful candidate will use AI to support research and drafting while taking responsibility for the judgment, accuracy, and voice of all final content.

The role requires strong drafting skills, curiosity, and sound judgment. Candidates must provide writing samples, and finalists will complete a short writing exercise. The position is part of Constant Contact’s hybrid workforce model, combining remote work with access to office locations for in-person collaboration, training, and socializing.

Requirements

• 3–5 years of experience in communications, PR (agency or in-house), journalism, or content roles.
• Proven experience drafting press releases.
• Demonstrated experience writing in executive and brand voice, such as bylines, speeches, internal communications, or social posts.
• Ability to capture a leader’s voice through interviews, past content, and feedback, and to handle substantial edits while building trust and maintaining momentum.
• Strong news judgment and ability to identify worthwhile executive content.
• Ability to manage multiple stakeholders and deadlines, determine priorities, and handle competing opinions diplomatically.
• Curiosity about the communications discipline and a low-ego, hands-on approach.
• Writing samples are required; finalists must complete a short writing exercise.

Nice To Haves

• Existing media relationships.

Responsibilities

• Draft press releases and announcements from brief to polished draft, including quotes, supporting materials, and pitch angles.
• Ghostwrite executive thought leadership, including bylines, blog posts, and point-of-view pieces that reflect the executive’s voice.
• Draft LinkedIn and other social content for the CEO and leadership team that is authentic, timely, and on-strategy.
• Draft employee announcements, leadership messages, and all-hands content, including communications about difficult news.
• Adapt a single story for different audiences and formats, such as a press release, executive post, and employee note.
• Assist with media materials, content calendars, coverage tracking, and short-form video for social as needed.
• Use AI to assist with research and drafts while ensuring the accuracy, judgment, and voice of final content.

Benefits

• Generous paid time off policy.
• Competitive benefits package supporting the health and well-being of employees and their families.
• Career growth opportunities, including stretch assignments, coaching, and professional development.
• Hybrid work model with remote-work flexibility and access to office locations for collaboration, live training, and socializing.
• Programs and educational opportunities supporting diversity and inclusion.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed