Communications & Engagement Technology Specialist

Immanuel•Omaha, NE

1d•Onsite

About The Position

Immanuel Communities is seeking a Communications & Engagement Technology Specialist to join our team at our Home Office located at 1044 North 115th Street, Omaha, NE 68154. In this unique role, you’ll help shape how we communicate across our organization—combining strategy, technology, and engagement to support our employees, residents, and communities. Pay is based on experience, certifications, skills, and education.

Requirements

Bachelor’s degree in Communications, Marketing, Organizational Leadership, Technology Management, or related field is required.
Equivalent years of experience may substitute for education requirement.
Five (5) years of experience in communications, digital engagement platforms, or organizational communication strategy.
Experience supporting executive-level communications.
Experience leading enterprise communication or collaboration platforms.
Experience driving technology adoption and training initiatives.
Equivalent years of education may substitute for experience requirement.
Excellent communication skills, both written and verbal.
Strong project management and change management capabilities.
Experience working with cross-functional leadership teams.
Ability to translate complex technology capabilities into practical organizational solutions.
Superior writing and editing skills; ability to communicate clearly and effectively across a variety of formats and audiences.
Experience producing creative campaigns to engage a large global organization.
Expertise in developing content across multiple formats, including video, podcasts, and infographics.
Strong knowledge of communications delivery platforms and measurement tools.
Self-starter with the ability to manage multiple projects in a fast-paced environment.
Exceptional collaboration skills and an ability to build relationships and influence at all levels.
Ability to interpret technical information into language that is understandable by and compelling for a variety of audiences.
Applicants must be currently authorized to work in the United States on a full-time basis.

Responsibilities

Establish and lead the organization’s communication vision, ensuring alignment between strategy, leadership messaging, culture, and enterprise priorities.
Develop and execute a comprehensive enterprise communications strategy that advances organizational clarity, alignment, engagement, and culture.
Serve as the strategic architect and steward of executive communications, ensuring leadership messaging is aligned, compelling, and values-driven.
Direct enterprise-wide internal communications initiatives that reinforce strategic objectives and strengthen organizational cohesion.
Design and implement integrated communication plans for major initiatives, change efforts, leadership transitions, and enterprise announcements.
Establish standards for voice, tone, messaging governance, and executive presence across the organization.
Act as a trusted advisor to executive and senior leaders, providing strategic counsel on messaging, audience engagement, and reputation management.
Oversee enterprise communication planning and calendar governance to ensure coordinated, timely, and aligned messaging.
Provide leadership during crisis or high-impact situations, ensuring transparent, timely, and reputation-conscious communication.
Own and optimize the engagement technology ecosystem that enables communication, connection, and collaboration across the organization.
Serve as the executive owner and strategic steward of engagement and communication platforms connecting employees, residents, and participants.
Develop and lead a multi-year engagement technology roadmap aligned with organizational priorities and communication strategy.
Drive enterprise-wide adoption and utilization through structured enablement, leader accountability, and change management practices.
Establish governance standards and ensure platform integrity, appropriate access, content quality, and compliance.
Oversee implementations, upgrades, integrations, and feature rollouts to ensure seamless execution and user experience.
Design and deliver comprehensive training and onboarding strategies that promote confident and effective platform use.
Monitor platform performance, usage trends, and analytics to measure engagement impact and inform continuous improvement.
Cultivate strategic vendor partnerships, ensuring performance excellence, innovation, and value realization.
Align enterprise communication strategies with engagement technologies to support major organizational initiatives and transformation efforts.
Lead change management strategies related to communication tools, platforms, and engagement practices, incorporating readiness, stakeholder alignment, and reinforcement planning.
Partner with executive and operational leaders to strengthen adoption of new communication approaches and digital tools.
Architect integrated engagement strategies that intentionally leverage technology to drive connection, transparency, and collaboration.
Identify and champion innovative opportunities to enhance employee, resident, and participant engagement through digital solutions.
Establish feedback mechanisms and engagement metrics to measure effectiveness and continuously refine strategies.
Ensure communication tools and practices foster a connected, informed, and aligned culture across communities, centers, and corporate teams.
Performs other duties as assigned or requested.

Benefits

Medical, dental, vision, Health Savings Account (HSA), and Flexible Spending Account (FSA)
Employer Paid Life Insurance
Paid Time Off - accruing from day one of employment
Floating Holidays
Paid Holidays
8 hours of Volunteer Time Off per year
401K with employer match
Wellness Program
Employee Assistance Program
Advancement opportunities (as appropriate)
Education Assistance Program – we invest up to $5,250 per year for education assistance paid up front