Communications Coordinator

Engineers Without Borders USA • Denver, CO

2d • Hybrid

About The Position

Engineers Without Borders USA is hiring a part-time Communications Coordinator to help keep its network of volunteers, partners, and donors informed, connected, and aligned. This hands-on role executes key communications channels, with particular attention to the organization’s 10,000+ active volunteers. The Coordinator manages recurring mass emails, supports social media and content production, organizes visual assets, and helps staff and volunteer chapters access consistent, on-brand communications materials.

The Coordinator works with volunteer coordinators and staff across the organization to turn strategy, programs, and opportunities into clear, useful communications for multiple audiences. The role also helps improve stakeholder communications by using audience and performance data and email marketing practices to support engagement, coordinating timing across teams, and ensuring communications are relevant and timely. The position is hybrid or fully remote, with a preference for Colorado residents; occasional travel to Denver is required as necessary.

Requirements

• Bachelor’s degree or equivalent professional experience in communications, marketing, public relations, nonprofit communications, or a related field.
• At least 2 years of experience supporting communications, digital marketing, email marketing, social media, or related work.
• Excellent writing, editing, and proofreading skills, with the ability to make information clear, concise, and audience-appropriate.
• Familiarity with email marketing principles, audience segmentation, testing, and performance measurement.
• Proficiency with creative tools such as Canva or Adobe, including the ability to create and adapt polished, on-brand digital and print assets using existing brand guidelines and templates.
• Experience managing or supporting organizational social media channels, including content scheduling, community engagement, and basic performance tracking.
• Strong organizational and project management skills, including managing recurring deadlines, following up with contributors, and coordinating multiple communications requests.
• Ability to collaborate with colleagues and volunteers across teams, gather content, and translate internal information into useful communications for broad audiences.
• Proficiency in Google Workspace or Microsoft Office and comfort learning new communications and content management platforms.

Nice To Haves

• Hands-on experience with email marketing principles, audience segmentation, testing, and performance measurement is preferred.
• Experience communicating with a large volunteer, member, chapter, or distributed internal audience.
• Training or certification in email marketing, digital marketing, or related disciplines.
• Experience with Adobe Creative Suite or other design and asset-production tools.
• Experience with social media scheduling tools, analytics platforms, or content management systems.
• Familiarity with Salesforce.
• Understanding of digital accessibility, inclusive communications, and brand management best practices.
• Experience in a nonprofit, engineering, infrastructure, international development, or community-based organization.
• Prior EWB-USA volunteer experience.
• Passion for EWB-USA’s mission and vision.

Responsibilities

• Manage mass emails through the organization’s email service provider, including newsletters, program updates, year-round outreach, and time-sensitive crisis, health, and safety communications; coordinate content, proofs, scheduling, and quality control.
• Optimize volunteer email engagement, timing and cadence, subject lines, accessibility, and use of performance data; coordinate messaging across teams to reduce duplication.
• Gather, organize, and repurpose photos, videos, stories, project notes, and other content, and maintain an organized library of approved communications assets.
• Support storytelling and content distribution across email, social media, web, and other channels, including day-to-day content creation, execution, and performance monitoring.
• Support routine communications and branding needs from staff and volunteer chapters, including flyers, conference materials, business cards, logos and icons, templates, and other assets.
• Track basic email and social media performance, share practical insights, and collaborate across departments to keep communications timely, accurate, and coordinated.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level