L&I Communications Consultant 4
About The Position
The Communications Consultant 4 will coordinate the update, redesign, translation, publication, and distribution of approximately 60 forms and publications related to workers’ rights under Washington’s workers’ compensation system. The work supports implementation of a new law expanding access to non-network providers and making other changes. The consultant will identify key messages, develop a project plan and communication strategy, and reach workers, providers, and the public through earned media, digital media, and L&I’s website. This is a 12-month non-permanent opportunity. The position is assigned to Tumwater, Washington, and supports a majority teleworking schedule, with periodic in-person requirements. Flexible custom work schedules are available. The role collaborates with internal teams, contractors, stakeholders, and the language access team, and may support other communications consultants and agency initiatives as capacity allows.
Requirements
- Bachelor’s degree in English, communications, journalism, public relations, or a related field and three years of writing or editing experience, or equivalent education and experience.
- Excellent verbal, writing, and editing skills, including the ability to explain technical subjects in plain language.
- Skills and experience laying out text, selecting visuals, updating graphic elements, and ensuring accessibility of PDF publications.
- Demonstrated skills in social media, including video and written communications.
- Ability to write in plain language about complex topics in multiple formats.
- Ability to analyze complex issues and their impact on customers and the agency.
- Ability to work in partnership and collaboration with others.
- Ability to keep customers, supervisor, and co-workers informed.
- Ability to prioritize tasks and responsibilities in a fast-paced environment.
- Ability to assess public attitudes and concerns and respond proactively.
- Ability to take action to learn and grow.
- Ability to take action to meet the needs of others.
Responsibilities
- Coordinate the updating, design, translation, publication, and distribution of public-facing documents and communications affected by legislative changes to workers’ compensation rights.
- Work with Insurance Services, Graphic Design, Public Affairs, and other partners on communications projects.
- Conceptualize and create content, including digital media; write and edit copy, website content, and publications.
- Work with contractors and the language access team to develop translated materials.
- Create and carry out distribution plans for updated publications.
- Develop talking points and other background materials.
- Coordinate communication, marketing, and education efforts with stakeholders and co-workers.
- Conceptualize, create, and strategize the distribution of video, social media, and other digital products to educate the public about legislative changes and agency initiatives and programs.
- Support other communications consultants and agency programs with special projects as capacity allows.
- Identify communication goals, needs, issues, and audiences; develop strategies and specific digital-media concepts to meet those goals.
- Assist with the production and publication of digital media.
Benefits
- Generous retirement package for qualifying state employees at the end of their careers.
- Competitive benefits package.
- Flexible custom work schedules.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
