Communications Consultant

T. Rowe Price • Owings Mills, MD

8d • Hybrid

About The Position

Develops customized communications plans and implements strategies to market and communicate T. Rowe Price's products, services and/or client features to support engagement, value-realization, and communication services as a differentiated solution. Plan size, project scope, or client impact are typically smaller in scale. Accountable for overall satisfaction, retention, and development in the areas of client marketing and communication.

Requirements

• Bachelor's degree or the equivalent combination of education and relevant experience AND 2+ years of total relevant work experience

Nice To Haves

• 4-year college degree in communication or marketing and 3 to 5 years of marketing, advertising, and/or communication experience.
• Retirement industry knowledge.
• Previous retirement communications support or related marketing experience.
• Knowledge of T. Rowe Price products and services.
• Proven ability to design and deliver presentations.
• Possesses strong negotiation skills.
• Demonstrated ability to lead and influence.

Responsibilities

• Accountable for the overall client communications and participant experience for an assigned group of small to midsize plans or for an assigned list of client firms.
• Focus is on ensuring satisfaction with the client experience with a goal of client retention.
• Partners with relationship managers to understand needs of each client and demonstrates a strong understanding of client needs, plan health, and overall plan or client firm-level data to influence solutions and adopt proposed strategies.
• Supports development of participant communication strategies for small to midsize clients identifying target audiences, timeframe, and products that meet the project's goals and costs.
• Maintains the plan throughout the project and adjusts accordingly based on client feedback and timing.
• Uses a variety of project process/implementation methods.
• Leads standard communications presentations to client boards or investment committees.
• Utilizes client firm or plan and participant data to translate trends into strategies and solutions that are aligned with the client’s business goals.
• Facilitates and manages the development of marketing and communication materials for clients/plans.
• Provides direction to internal creative team members in order to execute on the needs of the client.
• Creates new content for midsize clients aligned with T. Rowe Price standard and protocols.
• Works with various internal and external partners to ensure timely delivery of materials.

Benefits

• Competitive compensation
• Annual bonus eligibility
• A generous retirement plan
• Hybrid work schedule
• Health and wellness benefits, including online therapy
• Paid time off for vacation, illness, medical appointments, and volunteering days
• Family care resources, including fertility and adoption benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level