Communications Associate, OER

MIT • Cambridge, MA

45d • Onsite

About The Position

The Communications Associate, OER at MIT Sloan School of Management will manage alumni engagement through digital marketing campaigns, email production, content creation, analytics reporting, and administrative support across Communications and Development Planning teams. This position bridges internal and external constituencies, manages critical communications workflows, and provides essential project management and administrative support.

Requirements

• High School diploma or equivalent required
• Minimum 5 years of communications and/or administrative, marketing, writing experience
• Strong interpersonal skills
• Strong analytical skills
• Superior customer service skills
• Self-starter, highly motivated, possess initiative and precise attention to accuracy and detail
• Excellent interpersonal, organizational, writing, editing, and proofreading skills
• Attention to detail and a commitment to accuracy
• Ability to prioritize and handle multiple and varied tasks, follow through on work, and meet deadlines
• Technical proficiency with Microsoft Office

Nice To Haves

• Bachelor's degree in a related field preferred such as: English, Communications, Journalism
• Comfort with leveraging approved AI tools for enhancing processes and output quality
• Customer service, events, or marketing experience in a university, professional school or large non-profit organization is preferred
• Project management experience is preferred
• Experience working in Salesforce Marketing Cloud and Adobe Creative Cloud is an advantage

Responsibilities

• Manage alumni engagement through digital marketing campaigns
• Manage email production
• Manage content creation
• Manage analytics reporting
• Provide administrative support across Communications and Development Planning teams
• Bridge internal and external constituencies
• Manage critical communications workflows
• Provide essential project management and administrative support

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED