Communications Assistant – Entry-Level

GEM • Norfolk, VA

12h

About The Position

We're hiring an enthusiastic, people-focused Communications Assistant to join our growing team. This entry-level opportunity is ideal for someone who enjoys connecting with people, communicating information, building relationships, and creating positive customer experiences. You'll gain hands-on experience in communications, public relations, customer engagement, community outreach, and brand representation while receiving paid training, mentorship, and opportunities for career growth. No previous communications experience is required.

Requirements

• Strong verbal and written communication skills
• Friendly, positive, and professional personality
• Comfortable interacting with a variety of people
• Strong organizational skills and attention to detail
• Ability to manage multiple priorities
• Dependable, motivated, and willing to learn
• Comfortable working independently and as part of a team
• High school diploma or equivalent required

Nice To Haves

• Customer service, retail, hospitality, sales, communications, marketing, public relations, or outreach experience is a plus but not required

Responsibilities

• Represent our organization in a friendly, professional, and approachable manner
• Communicate company updates, services, and programs clearly to customers and community members
• Assist with community outreach, public relations, and customer engagement initiatives
• Answer questions and provide accurate information about programs and services
• Build positive relationships with customers, clients, and community partners
• Support outreach campaigns designed to increase awareness and engagement
• Participate in community events, promotional activities, and outreach initiatives
• Work with internal teams to maintain consistent messaging and excellent customer experiences
• Document customer feedback and engagement activity
• Share ideas to improve communication and outreach efforts

Benefits

• Paid training
• Career advancement and professional development opportunities
• Leadership coaching and mentorship
• A supportive, team-oriented work environment
• Hands-on experience in communications, public relations, customer service, marketing, and outreach
• Performance-based incentives and recognition opportunities
• Transferable skills that can support long-term career growth

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED