Communications Assistant

International SOS•San Antonio, TX

About The Position

International SOS Government Services is seeking an entry-level Communications Assistant to join its global Marketing and Communications Team. The role supports communications initiatives for the TRICARE Overseas Program (TOP) and other US-Government Services projects. The primary focus is assisting the Government Services-US/TRICARE Global Communications Team in preparing stakeholder education materials and internal and external communications, such as fact sheets, process flows, branded giveaways, sponsorship materials, display advertising, e-blasts, employee newsletters, written documents, and reports. The position is suitable for a recent college graduate or an applicant with 3–4 years of relevant work experience. The successful candidate will work in a fast-paced team environment with competing priorities and deadlines. International SOS has delivered customized security risk management, health, and wellbeing solutions for 40 years. It operates in 90 countries with nearly 13,000 experts and provides 24/7 support to organizations. Candidates must be authorized to work in the country of employment without current or future employment-based visa sponsorship; International SOS does not provide visa sponsorship or employment-based immigration assistance for this position.

Requirements

  • Bachelor’s degree or higher in English, Communications, International Business, or Marketing; 3–4 years of relevant professional experience may be considered in lieu of a degree.
  • Proficiency in Microsoft Word, Excel, PowerPoint, Visio, and Outlook, with the ability to learn other programs as needed.
  • Strong verbal and written communication skills.
  • Excellent organizational, project management, and administrative skills, with impeccable attention to detail.
  • Ability to maintain high standards for quality and productivity and to work systematically and methodically with orderly work habits.
  • Excellent interpersonal skills and ability to follow through across functions and departments.
  • Comfort working independently and taking direction from multiple team members.
  • Ability to work effectively in a fast-paced team environment with competing priorities and deadlines.
  • Authorization to work in the country of employment without current or future employment-based visa sponsorship.

Nice To Haves

  • Experience with Adobe Creative Suite, such as InDesign, Photoshop, and Illustrator, or other design tools.
  • Familiarity with or interest in Military, Government, Health Care, and/or International Business.

Responsibilities

  • Assist with the creation of internal- and external-facing communications projects, from concept design through content development, including newsletters, process flows, fact sheets, case studies, display ads, and presentations or briefings for beneficiary, provider, and government stakeholder education.
  • Coordinate web updates on TRICARE-Overseas.com with an outside IT vendor.
  • Manage marketing inventory and giveaway items, including vendor coordination, researching items, preparing branded art files, ordering products, handling purchase request and purchase order processes, mailing items to international offices, and keeping items organized and recorded in the PMO.
  • Coordinate purchase requests for US-Government Services/TOP as needed.
  • Produce cross-regional case studies as needed, including preparing initial draft copy and design.
  • Produce Regional Employee Newsletters by gathering and drafting content, designing and laying out newsletters, highlighting team members, stories, and events across Latin America, Eurasia, and the Pacific, and proposing and tracking the editorial calendar and storylines.
  • Support US-Government Services sponsorships and participation in in-person and virtual tradeshows and conferences, as well as internal and external CSR events and initiatives; serve as lead designer for ads, displays, signage, and related materials.
  • Support the preparation and production of educational webinars, including creating promotional materials and providing support during live sessions.
  • Organize and administer education and communications materials on a centralized SharePoint site and assist with the TOP Communications Request/Ticketing System.
  • Assist with the design, layout, and formatting of CDRLs, SOPs, and other contract-required documents and reports.
  • Perform other duties as assigned.
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