Critical Facility Security Communications

Allied Universal • Baton Rouge, LA

1d

About The Position

Allied Universal is hiring for a Communications and Safety Dispatch role. The employee monitors security, communications, and fire/life safety systems within a designated region and responds to events received over regular and emergency phones and intercoms. They provide clear direction and guidance to employees and security staff during emergencies, serve as a liaison between departments and the security department, and promptly escalate complaints and unusual or critical event information to the Shift Supervisor, Account Manager, and Security Director.

The role also requires accurate documentation of routine and unusual events occurring on or near the facilities, using shift reports, pass-down logs, incident reports, incident report logs, or other established methods. The employee maintains control of Control Room equipment and keys, logs their issuance and return by security, parking, and shuttle bus staff, and controls and monitors two-way communication systems. The stated pay rate is $26.00 per hour. Active or former military personnel and law enforcement applicants receive first consideration.

Requirements

• High school diploma or equivalent.
• Must meet at least one of the following qualifications: military service, law enforcement, or a support role in a combat zone; graduation from a certified public safety academy in law enforcement, adult corrections, or firefighting; a bachelor's degree in protective services, business, or a related field; an associate's degree or 60 credits or higher in criminal justice with current or prior active military service; two years of work experience in public sector dispatch or an emergency operations center; two years of verifiable data center security experience; or three years of verifiable private or corporate security experience.
• Advanced computer skills and proficiency with Microsoft Office and/or Google Applications.
• Ability to work in a team environment.
• Ability to multitask and discern patterns in detail.
• Ability to read computer screens, correspondence, and reports in English.
• Ability to focus and multitask in a busy environment and handle stressful situations calmly and professionally.
• Flexibility and ability to adapt to changing environments and different situations.
• Correctable vision to normal level.

Responsibilities

• Monitor security, communications, and fire/life safety systems within the designated region using provided monitoring systems.
• Answer and respond to events and situations received over regular and emergency phones and intercoms.
• Speak clearly and provide direction and guidance to employees and security staff during emergencies.
• Serve as the liaison between departments and the security department.
• Promptly report complaints and unusual or critical event information to the Shift Supervisor, Account Manager, and Security Director.
• Accurately document routine and unusual events occurring on or near facilities using established reporting and logging methods.
• Maintain control of Control Room equipment and keys, and accurately log items signed out and returned by security, parking, and shuttle bus staff.
• Control and monitor two-way communication systems.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED