Global Security - Critical Facility Security Officer

JPMorgan Chase & Co. • New York, NY

13h • $25 - $34

About The Position

As a Security Officer on JPMorganChase’s Global Security North America Physical Security team, you will help maintain a safe and secure environment across retail and corporate locations. You will protect employees, clients, and company assets by responding to emergencies, managing access, and ensuring facility integrity. The role involves maintaining a visible and professional security presence, identifying risks, managing alarms and emergency responses, and supporting specialized security operations. You must maintain required certifications and annual security clearances.

Requirements

• Active State Security Guard License.
• Current CPR, AED, and First Aid certification.
• Certificate of Fitness for Citywide Fire Guard for Impairment (F-01), also known as Fire Watch Certification.
• Working knowledge of critical infrastructure security operations, alarm management, technical security systems, and mobile communications.
• Ability to meet the role’s physical requirements, including corrected vision of at least 20/50 and the ability to hear and understand normal conversation at a distance of 10 feet.
• Excellent verbal and written communication skills and a strong customer and client service orientation.
• Professional appearance and adherence to personal hygiene and grooming standards.

Nice To Haves

• Experience with incident reporting applications and integrated security platforms.
• Training in fire safety and crime prevention.
• Associate degree or U.S. Military background with honorable discharge.
• Minimum of five years of prior experience as a Security Officer.
• Familiarity with corporate or financial institution security environments.

Responsibilities

• Maintain a visible, professional security presence across assigned facilities to safeguard critical areas and personnel.
• Inspect grounds and premises regularly and identify and report potential safety or security risks.
• Control and monitor building access, ensuring only authorized individuals enter secured areas.
• Manage alarms and lead emergency response efforts in accordance with established protocols.
• Conduct counter-surveillance activities to detect and deter potential threats.
• Promptly report fire and safety hazards and coordinate with appropriate response teams.
• Defuse difficult or escalating situations using sound judgment and de-escalation techniques.
• Support special event security and executive protection operations as assigned.
• Maintain all required certifications and annual security clearances to ensure ongoing compliance.

Benefits

• Comprehensive health care coverage.
• On-site health and wellness centers.
• Retirement savings plan.
• Backup childcare.
• Tuition reimbursement.
• Mental health support.
• Financial coaching.
• Competitive total rewards package; eligible roles may also receive commission-based pay and/or discretionary incentive compensation.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed