Communications and Development Associate

BUILDING FUTURESSan Leandro, CA
Hybrid

About The Position

The Contractor will provide project coordination and donor engagement support for Building Futures' 2026 Holiday Gift Drive (HGD). Working as part of the Development team, the Contractor will serve as the primary point of contact for Holiday Gift Drive donors while coordinating campaign activities, supporting volunteers, and assisting with donation tracking and stewardship with the data for Social Media (SM) final product of the Holiday Report. The services will be provided beginning in August 2026 and ending by 1/31/2027, during the planning, implementation, and closeout phases of the 2026 Holiday Gift Drive.

Requirements

  • Proficiency in Microsoft Excel for tracking donor communication and donation records.
  • Experience with Salesforce data entry and documentation.
  • Ability to draft communications and social media content.
  • Skills in volunteer coordination and campaign logistics.
  • Experience in preparing reports and donor recognition materials.
  • Ability to coordinate project activities and monitor timelines.
  • Experience in donor communications and responding to inquiries.
  • Ability to coordinate donation drop-off points and schedule appointments.
  • Experience in tracking pledged donations, delivery dates, and donor information.
  • Ability to take photos for social media and reports.
  • Experience in receiving and documenting in-kind donations.
  • Ability to prepare In-Kind Donation Forms.
  • Experience in entering or updating donor and donation records in tracking systems.
  • Ability to maintain accurate records of contributions.
  • Experience in gathering donor stories.
  • Ability to draft donor recognition bullet points for social media content.
  • Experience in strengthening donor relationships and encouraging future engagement.
  • Experience in coordinating volunteer activities.
  • Ability to manage volunteer communications and online registrations.
  • Ability to prepare reports.
  • Ability to compile donation records and identify eligible donors for recognition.

Nice To Haves

  • Experience with Building Futures' systems and resources.
  • Familiarity with organizational policies for donor acknowledgments.

Responsibilities

  • Serve as the primary donor contact for the Holiday Gift Drive.
  • Maintain accurate donor communication and donation tracking records, using the “Groups” excel sheet.
  • Assist with Salesforce data entry and documentation.
  • Draft communications and social media content for staff approval.
  • Support volunteer coordination and campaign logistics.
  • Assist with the Holiday Gift Drive report and donor recognition materials.
  • Participate in project onboarding and planning meetings.
  • Coordinate assigned Holiday Gift Drive activities with guidance from the Development team.
  • Help monitor project timelines and communicate progress on assigned tasks.
  • Assist in documenting campaign procedures and workflows.
  • Serve as the primary point of contact for Holiday Gift Drive donors, community groups, and participating organizations.
  • Reach out to Groups using excel list provided, and track who responds.
  • Respond to donor inquiries in a timely and professional manner.
  • Coordinate donation drop-off-points and schedule appointments for drop-offs at 1840 Fairway to be received by Consultant.
  • Track pledged donations, delivery dates, and donor story (for report) and donor contact information.
  • Take photos for SM and HGD report.
  • Escalate questions or issues to Building Futures staff when appropriate.
  • Assist with receiving and documenting in-kind donations and prepare In-Kind Donation Forms.
  • If received by others, coordinate with others to obtain any missing information.
  • Enter or update donor and donation records in Salesforce and other internal tracking systems.
  • Help maintain accurate records of both in-kind and monetary contributions.
  • Take photos of donation deliveries for SM and gather the story behind it and jot it down in the “groups” excel sheet.
  • When impactful, draft donor recognition bullet points for social media content for review and approval by Building Futures staff.
  • Support efforts to strengthen relationships with Holiday Gift Drive donors and encourage future engagement (ie the “jot it down”).
  • Assist with coordinating Holiday Gift Drive volunteer activities, including Shopping Day and Volunteer Gift Wrap Day, in collaboration with Building Futures staff.
  • Help manage volunteer communications and online volunteer registrations as assigned.
  • Help prepare the Holiday Gift Drive Report, with a target-date, a print-ready-completion-date of January 20, 2027.
  • Potentially assist with compiling FY 2025–2026 in-kind donation records and identifying donors eligible for Annual Report recognition (Aug Sept).

Benefits

  • Mileage reimbursement at the organization's standard rate ($0.725 per mile through 1/31/2027) for approved business travel.
  • Access to organizational systems and resources.
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