Operations and Communications Associate

Your Part-Time Controller • Philadelphia, PA

2d • Hybrid

About The Position

Your Part-Time Controller, LLC (YPTC) is a national leader in providing outsourced accounting services to nonprofit organizations and is one of the fastest-growing accounting firms in the US. YPTC has been nationally recognized as The Best Place to Work by Accounting Today for 2025 and received an inaugural Best Places to Work for Women award. The Operations and Communications Associate will work closely with the Director of Operations on internal communications, employee-facing messaging, calendars, and firm-wide systems. This role also partners with Executive Leadership by providing scheduling support and general administrative assistance. Additionally, the Associate supports various internal events (virtual, in-person, and hybrid). The ideal candidate is a proactive, detail-oriented professional who collaborates effectively with leadership, support departments, and staff at all levels, while managing multiple priorities and deadlines.

Requirements

• Bachelor's or equivalent degree from an accredited college/university
• 5+ years of experience in high-level administrative, strategic operations, or leadership supporting roles
• Experience drafting, editing, and coordinating content and workflows for firmwide communications.
• Proficiency with Microsoft 365 tools, including Outlook calendar management, Teams, Viva Engage, Viva Amplify, and SharePoint intranet editing
• Excellent verbal and written communication skills, with a strong understanding of tone, audience, and message clarity in employee-facing communications
• Strong attention to detail and ability to multitask, with excellent time management and adherence to deadlines
• Demonstrated self-starter with a proactive mindset and an ability to anticipate problems and offer solutions
• Ability to translate complex or leadership-level information into clear, employee-friendly messaging while maintaining consistent brand voice, formatting standards, and internal communication templates
• High level of professionalism, integrity, and discretion in handling sensitive and confidential information
• Exceptional judgment and demonstrated ability to make key decisions quickly and effectively
• Skilled in Microsoft 365 applications used for communications, collaboration, and content management
• Excellent relationship management skills, with the ability to collaborate effectively across departments
• A commitment to ongoing continuing professional development
• A commitment to on-site work in the Philadelphia office, as needed, up to 3 days per week
• A willingness to travel up to 20% in conjunction with semiannual in-person regional meetings
• Ability to lift 20-25 pounds when necessary

Responsibilities

• Provide occasional support to members of the executive team, including internal scheduling, meeting preparation, centralized planning, communications, and special projects.
• Prepare schedules and communications for Leadership Office Hours.
• Prepare and execute internal communications on behalf of Executive Leadership, including drafting, routing for approval, and scheduling through appropriate internal channels.
• Assist with meeting preparation and communication with the Board and its quarterly meetings.
• Coordinate and manage logistics for all Executive Leadership meetings and events, including on-site support.
• Assist the Director of Operations with the creation and distribution of firmwide communications and staff engagement content through internal newsletters, emergency alerts, SnapComms, Microsoft 365 communication tools, and other employee-facing messaging.
• Maintain the internal communications calendar, including approval workflow tracking, scheduling, and execution.
• Track internal communication activity, engagement, and analytics where applicable, for all internal channels.
• Support Microsoft 365 tools used for internal communications and staff engagement, including the YPTC SharePoint intranet site, Viva Engage, Outlook, and Teams.
• Assist with the creation, scheduling, posting, and tracking of internal communications through Microsoft Viva Engage, Viva Amplify, Teams, Outlook, and SharePoint.
• Maintain and update the firm’s SharePoint intranet pages by coordinating with department leaders and content editors to ensure content is accurate, organized, relevant, and aligned with firm standards.
• Provide basic administrative support for Microsoft 365 tools, including content updates, permissions coordination, instructions, and general troubleshooting.
• Assist with coordinating and scheduling the firm calendar, including staff meetings, events, conferences, leadership meetings, office hours, and related Outlook calendar updates.
• Provide support for regional and leadership in-person meetings, including logistics and onsite support.
• Support preparation of the Annual Awards virtual meeting and other event or meeting-related projects as needed.

Benefits

• Pro-rated vacation and sick time based on hours worked (for part-time positions)
• Eligibility for supplementary benefit options (for part-time positions)
• 401(k) Retirement Plan with Employer Match
• Ample professional development opportunities and reimbursement
• Company provided laptop and technology stipend
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Supplementary benefit options

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level