Communications Analyst

JPMorgan Chase & Co. • New York, NY

1d • $69,350 - $95,000

About The Position

The Global Banking Communications team is hiring an early-career Communications Analyst for a newly created team focused on internal content and storytelling across Global Banking. The role offers the opportunity to develop writing, editing, digital publishing and measurement skills while gaining exposure to a broad global business.

The analyst will help develop and deliver internal communications that keep employees informed, engaged and connected to the business. Working with colleagues across Global Banking Communications, the analyst will draft, edit and distribute newsletters; write and publish intranet content and internal stories; maintain editorial calendars and content trackers; and collect and report communications metrics. The role also supports publishing workflows, content accuracy and maintenance of intranet pages, and uses AI tools to assist with research and communications workflows while upholding high editorial standards.

Requirements

• Bachelor's degree or equivalent experience in communications, journalism, English, marketing, public relations or a related discipline.
• Strong writing, editing and proofreading skills, excellent command of grammar, and meticulous attention to detail.
• Ability to synthesize information and translate complex topics into clear, concise and engaging content.
• Strong organizational skills and ability to manage multiple assignments and deadlines.
• Creative thinking, intellectual curiosity and interest in learning about Global Banking and financial services.
• Strong interpersonal skills and a collaborative approach to working with colleagues and stakeholders.
• Comfort working with data and basic communications metrics.
• Ability to take direction, incorporate feedback and develop quickly in a fast-paced environment.
• Self-starter with a positive attitude and willingness to take ownership of assignments.

Nice To Haves

• 2+ years of experience in communications, journalism, marketing, digital content or a related field.
• Experience writing or editing for a publication, website, newsletter or other digital channel.
• Experience with content management systems or web publishing platforms; podcast or video experience is a plus.
• Exposure to analytics or communications measurement; the firm's internal environment includes Tableau Cloud and Adobe Analytics/AEM data.
• Interest in financial services, business journalism or corporate communications.

Responsibilities

• Draft and edit internal communications, including newsletters, intranet articles, employee stories, announcements and other editorial content.
• Support production and distribution of Global Banking newsletters by gathering information and submissions, editing for clarity and consistency, and preparing content for publication.
• Support the editorial calendar and content pipeline by tracking stories, owners, deadlines, status and publication plans.
• Assist with end-to-end publishing, including drafting, proofreading, fact-checking, incorporating edits, coordinating reviews and preparing content for publication.
• Develop intranet content and stories about Global Banking businesses, people, clients, culture and strategic priorities.
• Help maintain intranet pages so content is current, accurate and easy to navigate.
• Use AI tools to support research, content development and communications workflows while ensuring accuracy and high editorial standards.
• Gather, track and report communications metrics across newsletters, intranet content and internal stories; maintain performance data and help prepare recurring reports on readership, engagement and content performance.
• Collaborate with communications colleagues across Global Banking and the broader organization, and support communications projects as needed.

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching
• Competitive total rewards package, including base salary and, for eligible roles, possible commission-based pay and/or discretionary incentive compensation

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level