Communications Administrator

State of Illinois•Chicago, IL

5d•Onsite

About The Position

The Division of Family and Community Services (FCS) is seeking to hire a dynamic, organized, and detailed-oriented administrator to oversee the Bureau of Communications. This position, in coordination with the DFCS Chief of Staff, plans, coordinates, develops, and facilitates in-person, public-facing promotional events/activities statewide to generate awareness of existing and new FCS services and initiatives; directs and monitors, via subordinate managers, the planning, managing, testing, implementing, and evaluating of stakeholder engagement activities to explore, design, launch and promote the FCS vision, mission, values, goals, image, and current/proposed programs/services via high-impact engagement activities, e.g., focus groups, listening sessions, and/or town hall meetings); directs and monitors the planning and development of multicultural and multilingual communications, documents, and/or materials regarding FCS services, initiatives, and special projects/pilots; serves as an official FCS spokesperson on behalf of the IDHS/Secretary, FCS Director, and/or Chief of Staff at internal and external meetings, conferences, media events, and/or retreats; and assists the FCS Director and/or Chief of Staff in developing written communication regarding special projects, materials, and informational notices. FCS is one of six divisions within the Illinois Department of Human Services (IDHS).

Requirements

Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college, preferably with courses in business or public administration.
Requires prior experience equivalent to four (4) years of progressively responsible administrative communications experience in a public or private organization.

Nice To Haves

Four (4) years of professional experience in advertising, marketing, public relations, media affairs, branding, and/or social media for a public or private organization.
Four (4) years of professional experience translating complex data into clear, accessible messaging/branding for diverse audiences in print, digital, broadcast media, or other forms of communication.
Four (4) years of professional experience working with computer software, such as PowerPoint, Prezi, Word, PDF, Google Analytics, Publisher, Adobe InDesign, Adobe Express, in the development and maintenance of web content.
Three (3) years of professional experience working with the Americans with Disabilities Act, Illinois Information Technology Accessibility Act, and other related web site industry standards and/or requirements.
Three (3) years of professional experience developing, editing, and managing social media and web content for a public or private organization.
Three (3) years of professional experience developing, implementing, and evaluating new and revised methods, procedures, and performance standards and measurable deliverables to promote cutting-edge Public Information and/or Marketing.

Responsibilities

Serves as the Division of Family and Community Services (FCS) Administrator of the Bureau of Communications within the Illinois Department of Human Services (DHS).
Plans, coordinates, develops, and facilitates in-person, public-facing promotional events/activities statewide to generate awareness of existing and new FCS services and initiatives.
Directs and monitors (via subordinate managers) the onsite planning, managing, testing, implementing, and evaluation of stakeholder engagement activities to explore, design, launch and promote the FCS vision, mission, values, goals, image, and current/proposed programs/services via high-impact engagement activities (e.g., focus groups, listening sessions, and/or town hall meetings).
Serves as full-line supervisor.
Directs and monitors the planning and development of multicultural and multilingual communications, documents, and/or materials regarding FCS services, initiatives, and special projects/pilots.
Assists the FCS Director and/or Chief of Staff in developing written communication regarding special projects, materials, and informational notices.
Serves as an official FCS spokesperson on behalf of the DHS/Secretary, FCS Director, and/or Chief of Staff at internal and external meetings, conferences, media events, and/or retreats.
Performs other duties as assigned or required, which are reasonably within the scope of duties enumerated above.

Benefits

A Pension Program
Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
3 Paid Personal Business Days annually
12 Paid Sick days annually (Sick days carry over from year to year)
10-25 days of Paid Vacation time annually - (10 days in year one of employment)
13 Paid Holidays annually, 14 on even numbered years
Flexible Work Schedules (when available dependent upon position)
12 Weeks Paid Parental Leave
Deferred Compensation Program - A supplemental retirement plan
Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
Federal Public Service Loan Forgiveness Program eligibility
GI Bill® Training/Apprenticeship Benefits eligibility for qualifying Veterans
5% Salary Differential for Bilingual Positions
Commuter Savings Program (Chicago only)