Communication Strategist

Apple•Cupertino, CA

16h•Onsite

About The Position

The Services Employee Engagement team delivers best in class experiences, communication, and programs to support learning, connection, and community in our organization. The Services Communications team as part of the Services Employee Engagement organization creates and curates content and experiences that inform and inspire, build meaningful connection and community, and connect our people to our business, culture, and one another. We’re looking for a collaborative, creative, and results driven Communication Strategist to build and execute meaningful, effective, and creative global communication strategies and employee campaigns. To be successful in this role, you should be high-energy, strategic, proactive, highly-organized, and possess the ability to see around corners and thrive in a fast paced, complex environment, often filled with ambiguity. In addition, we’re looking for someone who is not only a highly skilled communication strategist, but someone who is also passionate about creating a positive employee experience. You are a master of crafting the strategic approach, not just the tactics, framing the problem, and fueling teams to get to the solution. In this role, you will wear many hats. You will be, at different times, a writer, editor, critical/creative thinker, storyteller, Keynote designer, and project manager. You will help craft messaging and communication across a variety of channels, including email, Slack, video, internal website, employee communication events, and more. Success in this role, like every role at Apple, depends on the ability to build strong partnerships with internal partners, and strike the right balance between strategy and execution. We are looking for someone with a strong background in internal and executive communication, and experience managing employee engagement initiatives. Experience with event production, content production, video production, and crisis communication are a plus. As a Communication Strategist on the Service Internal Communication and Experience team, you will develop, lead, and support innovative internal communication campaigns and programs designed to help keep our Services employees informed, connected, inspired, and engaged. You will lead projects from concept to realization, partnering closely with leaders, People Business Partners, business leads, internal partners, and various other teams. The ideal candidate strikes a balance between strategy and execution. They should be comfortable building a strategic brief for a Town Hall meeting, crafting a story and messaging for a leadership presentation, working with stakeholders to craft a meaningful speaker session, drafting content for a monthly newsletter, building plans for organizational announcements, and more.

Requirements

At least 6 to 8+ years in employee or internal communications, with 5+ years working with senior executives
Experience drafting detailed and comprehensive strategic briefs, and executing successful, complex communication strategies and campaigns
Strong verbal and written communication skills
Proven ability to draft content and messaging for a range of internal communication channels, including employee emails, newsletters, speaker series, video, Keynote presentations, etc
Ability to juggle multiple projects with varying deadlines simultaneously
Ability to work independently
Direct experience handling sensitive and confidential information with integrity and discretion
Ability to be onsite; this role is an in-person, onsite position
Structured/analytical thinker with outstanding attention to detail
Shown success in leading international collaborations
Experience in interacting with and influencing all levels of management.
Strong project and program management skills

Nice To Haves

Experience with event production, content production, video production, and crisis communication are a plus.
Experience working with and managing creative teams (design and writing) and the creative development process — preferably in an internal communication, marketing or advertising agency setting
Innovative, with a critical/creative thinker attitude

Responsibilities

Develop, lead, and support innovative internal communication campaigns and programs designed to help keep our Services employees informed, connected, inspired, and engaged.
Lead projects from concept to realization, partnering closely with leaders, People Business Partners, business leads, internal partners, and various other teams.
Build a strategic brief for a Town Hall meeting.
Craft a story and messaging for a leadership presentation.
Work with stakeholders to craft a meaningful speaker session.
Draft content for a monthly newsletter.
Build plans for organizational announcements.
Manage creative teams (design and writing) and the creative development process.
Drive action through collaboration and proactivity.
Influence stakeholders at all levels to ensure the best outcome.
Drive multiple projects simultaneously.