Communication Specialist, Bilingual

Sun LifeWaterloo, ON
CA$58,000 - CA$93,000Hybrid

About The Position

This role is twice per week in office. Help drive clarity, coordination, and connection across Advisor Effectiveness. We’re looking for a highly organized, proactive, and collaborative Communication & Coordination Specialist to support the rhythm, structure, and communication flow across Advisor Effectiveness. This role is ideal for someone who brings together strong communication skills, coordination excellence, and a mindset for organizational effectiveness. You’ll play a key role in helping teams stay aligned, informed, and moving forward, supporting communication planning, managing intake, coordinating priorities, and ensuring messaging is clear, consistent, and connected to broader business goals. If you enjoy bringing order to complexity, connecting people and priorities, and helping teams operate more effectively, this is a great opportunity to make a meaningful impact.

Requirements

  • Bachelor’s degree in a field closely related to Communications, Marketing or Business
  • Bilingualism (French, English, both oral and written) is required for the frequent interactions with English and French-speaking colleagues or internal partners across Canada and worldwide.
  • 2–4 years of experience in communications, coordination, organizational effectiveness, project support, or a related role
  • Excellent written and verbal communication skills
  • Strong organizational, planning, and project coordination abilities
  • Ability to manage multiple priorities and work effectively in a fast-paced, cross-functional environment
  • Experience with digital communication and collaboration tools
  • Strong stakeholder management skills and the ability to build effective working relationships across groups
  • A proactive mindset, strong attention to detail, and disciplined follow-through
  • An ability to bring structure, clarity, and coordination to complex or fast-moving work

Responsibilities

  • Draft, edit, and coordinate internal and external communications across Advisor Effectiveness teams
  • Gather updates, news, and key inputs from business units and transform them into clear, structured communication outputs
  • Develop and maintain communication templates, briefing materials, and calendars to support consistency and efficiency
  • Ensure communications are well organized, audience-appropriate, and aligned to business priorities
  • Help triage, organize, and coordinate incoming requests across multiple teams and priorities
  • Bring visibility and structure to work in motion by tracking deliverables, timelines, and follow-ups
  • Partner with business stakeholders to support aligned, timely, and effective communications
  • Attend interdepartmental meetings to identify communication needs, dependencies, and opportunities for stronger coordination
  • Facilitate regular check-ins with business unit representatives to maintain momentum and alignment
  • Ensure all communications align with change management principles
  • Provide editorial oversight to strengthen clarity, tone, consistency, and message discipline
  • Support communication practices that improve alignment, reduce duplication, and enhance overall team effectiveness

Benefits

  • A supportive, flexible, and inclusive work environment
  • Collaborative leaders and colleagues
  • Opportunity to learn, grow, and succeed
  • Support for Clients and Employees to achieve lifetime financial security and live healthier lives
  • Friendly, collaborative and inclusive culture
  • Collaborative and interactive team environment
  • Opportunity to be part of developing the next greatest digital experience
  • Shared common values
  • Encouraging growth & achievement
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