Commissions Specialist
EnrollHere•Pinehurst, NC
•Remote
About The Position
The Commissions Specialist is a key member of the EnrollHere operations team, responsible for the daily management of commission intake, reconciliation, reporting, and agent/agency support. This role requires a high degree of precision, a deep understanding of commission structures across multiple insurance product lines, and fluency in tools like Excel and cloud-based data systems. If you thrive in an operations-driven, technology-enabled environment and enjoy solving problems that directly impact people’s earnings, this role is for you.
Requirements
- High degree of precision
- Deep understanding of commission structures across multiple insurance product lines
- Fluency in tools like Excel and cloud-based data systems
- Advanced Excel skills (pivot tables, nested formulas, VLOOKUP/XLOOKUP, conditional formatting, etc.)
Responsibilities
- Manage and reconcile commission data across Medicare Advantage, ACA, Life Insurance, and Annuities.
- Ensure timely and accurate distribution of commissions to individual agents and multi-agent agencies.
- Review and process carrier statements, track unpaid commissions, and escalate inconsistencies for resolution.
- Use advanced Excel skills (pivot tables, nested formulas, VLOOKUP/XLOOKUP, conditional formatting, etc.) to create commission models, audit reports, and performance summaries.
- Serve as a go-to resource for agency administrators and individual producers with questions about commission statements, payout timelines, and adjustments.
- Provide clear, professional communication to build trust with our partners and resolve inquiries effectively.
- Collaborate with product, data, and operations teams to automate commission workflows and reduce manual tasks.
- Maintain data hygiene across internal platforms
- Identify opportunities to streamline commission reporting and payout structures.
Benefits
- 4 United Healthcare medical plans (including an HSA option)
- 3 dental plans (Aetna and MetLife)
- 2 Aetna vision plans
- 5 additional Medical Plus benefits, including telehealth support and an annual Talkspace subscription
- 4 ancillary plans and supplemental life insurance
- 401(k) with a 4% match (after a 90-day exclusionary period)
- Generous PTO
- Remote work support
- Learning stipends
- Opportunities for professional development
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
