Analyst, Commissions

T-Mobile•Overland Park, KS

1d•Hybrid

About The Position

This role supports commission operations by improving processes and leading projects related to commission payouts. It involves analyzing commission procedures, reporting improvements, and serving as a liaison among internal partners including systems, testing, reporting, and compensation design. The role provides subject matter expertise and leads associate analysts to ensure accurate commission operations. Success is measured by effective process improvements, accurate commission payouts, and timely resolution of related issues. The work impacts the organization by enhancing commission accuracy and supporting internal collaboration for compensation management. This is a hybrid role (3 days/week in the office) and will be based in Overland Park, KS.

Requirements

High School Diploma/GED
Familiarity with compensation concepts or strong analytical experience in related fields (such as finance or operations)
Good customer service/client relationship management skills
Demonstrates troubleshooting skills
Ability to create effective working relationships with key business resources
Foundational understanding of financial trends
Good verbal and written communications skills
Ability to write and maintain Standard Operating Procedures
Microsoft Excel skills
Ability to operate in SharePoint, OneNote, Power BI, and a Service Desk support tool environment
Possesses interest in developing basic SQL/Database skills
At least 18 years of age
Legally authorized to work in the United States

Nice To Haves

2-4 years Commissions or Operations experience.
Operational or Commissions experience.
Wireless Telecom experience.
Retail field experience.

Responsibilities

Develop and report on various commission-related reports to meet operational management needs
Conduct operational assessments to identify risks and gaps, proposing systematic solutions
Collaborate with cross-functional teams to drive project execution and completion
Provide subject matter expertise and analytical support for commission-related projects and initiatives
Validate system data loads and commission payouts, assess impacts, and resolve payout issues
Serve as a liaison between internal partners including systems, testing, reporting, and compensation design
Also responsible for other duties/projects as assigned by business management as needed