106303-Commissions Associate

Cetera • Dallas, TX

1d

About The Position

The Commissions Associate is an integral member of Cetera Financial Group’s Commissions team, responsible for accurately processing commission revenue and maintaining service standards across its broker-dealer communities. The role involves processing and reconciling commission files and statements, researching commission issues, performing accounting and reconciliation tasks, and supporting clients and Sales Representatives. The associate also contributes to process improvements, project work, quality control, audit support, training offshore team members, weekly advisor credit card payments, and mutual fund and brokerage product setup.

Requirements

• High school diploma.
• 1–2 years of intermediate Microsoft Excel skills, including writing formulas, Pivot Tables, and VLOOKUP formulas, and working with large worksheets containing multiple linked worksheets.
• Attention to detail and strong organizational skills.
• Ability to multitask and produce timely results in a fast-paced work environment.
• Ability to work well in a team environment.
• Critical-thinking skills.
• Customer service experience.
• Strong verbal and written communication skills.
• Ability to work overtime if requested.

Nice To Haves

• Associate technical college degree in Accounting or Administration.
• At least 1 year of experience working with Microsoft Access, including tables and joins to write queries.

Responsibilities

• Accurately process and reconcile daily commission files and statements, applying knowledge of commissions within a self-clearing broker-dealer.
• Research commission matters and work with sponsors and fund companies to obtain statements for timely processing.
• Proactively identify best practices and implement improvements to commission-processing methods.
• Prioritize workload and resolve outstanding commission issues in a timely manner.
• Prepare journal entries, document work papers, and reconcile balance sheet accounts.
• Understand standard contract terms and commission calculations to assist clients.
• Use intermediate Excel skills to research questions and analyze commission transaction data.
• Provide customer service to clients, meeting SLAs and Cetera Service Culture service standards.
• Collaborate with the team and assist with commission processing as needed to meet service standards and SLAs.
• Communicate with fund companies and the field force, assisting Sales Representatives in resolving commission issues.
• Work on projects using analytical skills and attention to detail.
• Assist internal and external auditors.
• Perform daily quality control and review of commission data.
• Assist with and train offshore team members.
• Process weekly advisor credit card payments.
• Set up mutual fund and brokerage products.

Benefits

• Inclusive health, dental, vision, and life insurance plans.
• Mental health benefits.
• 20+ days of paid time off, paid holidays, and two paid wellness days.
• 401(k) savings plan with company contribution of up to 5%.
• Access to a financial professional for financial planning.
• Paid parental leave for birth, adoption, and fostering.
• Health Savings Account and Flexible Spending Account options.
• Employee Assistance Program.
• LifeLock identity theft protection.
• Pet insurance.
• Paid caregiver leave.
• Other voluntary benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED