Commissions Administrator

Alkami Technology•Bentonville, AR

2d•$80,000 - $100,000•Remote

About The Position

Alkami is seeking a highly detail-oriented Commissions Administrator to join our Accounting team. This fully remote role is open to U.S.-based candidates only and is responsible for the administration, calculation, reconciliation, and reporting of sales commissions, ensuring accurate and timely payouts in accordance with the Sales Incentive Plan (SIP) letters and company policies. The ideal candidate will have hands-on experience with CaptivateIQ, a strong accounting foundation, and experience supporting financial close processes. This individual will partner closely with Payroll, Revenue Operations, and HR teams to ensure commission data integrity, proper accruals, and compliance with internal controls.

Requirements

3+ years of experience in commissions accounting, sales compensation administration, payroll accounting, or related accounting functions.
2+ years administrator experience with CaptivateIQ or 5+ years on similar ICM platforms (Xactly, Varicent, SPIFF, etc).
Strong accounting knowledge, including account reconciliations, journal entries, accrual accounting, month-end close processes, and internal controls.
Advanced proficiency in Microsoft Excel, including pivot tables, lookup functions, and data validation.
Experience working with ERP systems and financial reporting environments.
Strong analytical and problem-solving skills with exceptional attention to detail.
Ability to work independently in a remote environment while collaborating effectively across teams.

Nice To Haves

Bachelor’s degree in accounting, finance, or related field.
Experience in a public company or SOX-controlled environment.
Experience in SaaS or technology environments.
Familiarity with CRM and ERP systems such as Salesforce, NetSuite, and Workday.
Experience with commission accruals and commission capitalization/amortization concepts (ASC606)
Familiarity with AI productivity and business tools, such as ChatGPT, Claude, Microsoft Copilot, or similar technologies, with the ability to leverage AI to improve efficiency, documentation, analysis, and process effectiveness is desirable.

Responsibilities

Administer and maintain sales commission processes within CaptivateIQ (CIQ), including transformation and load, calculation logic, payout validation, workflows, and reporting.
Prepare and maintain commission-related reconciliations, schedules, and supporting documentation for month-end and quarter-end close.
Support accounting activities related to commission expense, including journal entries, and balance sheet reconciliations.
Partner with Payroll to ensure timely and accurate commission processing and payment.
Address commission discrepancies, payout questions, and data inconsistencies and direct to the appropriate workgroup for resolution.
Assist with internal and external audit requests by maintaining accurate documentation, controls, and audit-ready support.
Collaborate with Sales Operations, Finance, HR, and CIQ technical resource to interpret compensation plans and ensure accurate system implementation.
Identify opportunities for automation, process improvements, and enhanced reporting capabilities.