Analyst, Commissions
About The Position
This role supports commission operations by ensuring accurate and timely commission payouts through day-to-day operational support and issue resolution. It focuses on researching commission-related inquiries, applying problem-solving skills to identify root causes, and supporting process improvements. The role emphasizes strong communication and collaboration, partnering with frontline and internal teams, including systems, testing, reporting, and compensation design, to resolve issues and share insights. It also requires curiosity and an analytical mindset to explore data, identify trends, and build a deeper understanding of commission processes. Success is measured by payout accuracy, timely and clear issue resolution, and the ability to translate findings into actionable improvements that support reliable and transparent commission operations.
Requirements
- High School Diploma/GED (Required)
- Communication (Required)
- Analytics (Required)
- Microsoft Office (Required)
- Process Improvement (Required)
- At least 18 years of age
- Legally authorized to work in the United States
Nice To Haves
- 2-4 years Commissions or Operations experience. (Preferred)
- Operational or Commissions experience. (Preferred)
- Wireless Telecom experience. (Preferred)
- Retail field experience. (Preferred)
- SQL (Preferred)
- Telecommunications (Preferred)
- Retail (Preferred)
- Commissioning (Preferred)
- Wireless (Preferred)
Responsibilities
- Develop and report on various commission-related reports to meet operational management needs
- Conduct operational assessments to identify risks and gaps, proposing systematic solutions
- Collaborate with cross-functional teams to drive project execution and completion
- Provide subject matter expertise and analytical support for commission-related projects and initiatives
- Validate system data loads and commission payouts, assess impacts, and resolve payout issues
- Serve as a liaison between internal partners including systems, testing, reporting, and compensation design
- Also responsible for other duties/projects as assigned by business management as needed
Benefits
- Competitive base salary and compensation package
- Annual stock grant
- Employee stock purchase plan
- 401(k)
- Access to free, year-round money coaches
- Medical insurance
- Dental insurance
- Vision insurance
- Flexible spending account
- Paid time off
- Up to 12 paid holidays
- Paid parental and family leave
- Family building benefits
- Back-up care
- Enhanced family support
- Childcare subsidy
- Tuition assistance
- College coaching
- Short- and long-term disability
- Voluntary AD&D coverage
- Voluntary accident coverage
- Voluntary life insurance
- Voluntary disability insurance
- Voluntary long-term care insurance
- Mobile service & home internet discounts
- Pet insurance
- Access to commuter and transit programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
