Seasonal Commission Sales - Designer Handbags - Valley Fair

Nordstrom•San Jose, CA

About The Position

This seasonal commission sales role in Designer Handbags at Nordstrom focuses on delivering excellent customer service, building customer relationships, and meeting sales goals. The salesperson uses fashion and product expertise to recommend accessories that suit customers’ styles and needs, and explains product features, materials, craftsmanship, and brand differences. The role is part of Nordstrom’s Jewelry, Handbags, Accessories & Luggage department and involves creating a customer experience that encourages loyalty and repeat business. Employees use Nordstrom’s 5-Point Selling Standard in customer interactions and build a personal customer base through in-store service, outreach, and digital tools. They help keep the department customer-ready, stay informed about products and trends, and work collaboratively with the team. Schedules vary according to business needs and may include evenings, weekends, holidays, and event shifts; occasional support for other departments may be required. The work involves continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, and reaching, and frequent use of the hands. Employees handle merchandise, including bulky or awkwardly shaped items, reach to lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds. The listed pay is $20.60 per hour. Commission for apparel, shoes, and accessories sales typically ranges from 3% to 14.5%; actual pay offers depend on location and job-related knowledge, skills, and experience. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of hitting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to remain in continuous movement for 6–8 hours per shift and frequently bend, twist, squat, flex, reach, and use hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped merchandise, reach to lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to build trust and customer loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in bi-annual inventory counts.
Maintain current product and trend knowledge and serve as a trusted style resource.
Communicate openly, contribute to a positive team environment, and help the department stay productive.
Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
Work a flexible schedule according to business needs, including evenings, weekends, and peak periods.
Occasionally provide support to other departments as needed.