About The Position

This seasonal professional sales role in Kids' Apparel & Shoes at Nordstrom's Garden State Plaza location focuses on delivering excellent customer service, building customer relationships, and meeting sales goals. The employee creates a welcoming shopping experience for parents, children, and gift shoppers; provides sizing and style guidance; and helps expecting and new parents with baby essentials, including shoes and baby gear. The role offers commission-based earning potential in addition to the stated hourly pay range. Sales employees are expected to use Nordstrom's 5-Point Selling Standard, build a personal customer base through in-store interactions and digital outreach, and follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book. The employee also helps maintain a customer-ready department, stays informed about products and trends, and contributes to a productive team environment. Scheduling must be flexible to meet business needs, including evenings, weekends, and peak periods.

Requirements

  • Genuine passion for fashion, styling, and customer experience.
  • Self-motivated, goal-oriented approach with a track record of hitting targets.
  • Strong communication and relationship-building skills with a wide range of customers.
  • Team-first mindset and willingness to help teammates and the department succeed.
  • Comfort with technology and digital selling tools.
  • Ability to prioritize and stay organized in a fast-paced, high-volume environment.
  • Flexibility to work varied hours based on business needs.
  • Ability to continuously move for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped merchandise, including reaching and lifting items above the head.
  • Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

  • Deliver Nordstrom's 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
  • Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
  • Provide honest, confident style and fit feedback to build customer trust and loyalty.
  • Set and achieve personal sales goals and remain accountable for results.
  • Keep the department customer-ready through stocking, re-merchandising, price markdowns, and merchandise recovery; participate in bi-annual inventory counts.
  • Stay current on product knowledge and trends to serve as a trusted style resource.
  • Communicate openly, contribute to a positive team environment, and help keep the department productive.
  • Follow up with customers using the 2-2-2 Method, Nordy Club enrollment, and Personal Book.
  • Work a flexible schedule, including evenings, weekends, and peak periods, to meet business needs.

Benefits

  • Medical, vision, and dental coverage options
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee Assistance Program resources
  • Holidays
  • Position may be eligible for performance-based incentives or bonuses
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