Commission Sales - Home Department - Tysons Corner Center

Nordstrom•McLean, VA

About The Position

At Nordstrom, Commission Sales employees contribute to the company’s service culture and reputation by providing excellent customer service, working as teammates, and meeting sales goals. This professional sales role offers commission-based earning potential. The primary goal is to help customers feel good and look their best. In the Home department, the employee helps customers create spaces they love by providing personalized recommendations across bedding, bath, kitchen, tabletop, décor, and gift categories. The role uses product knowledge, design awareness, and consultative selling to identify solutions suited to customers’ styles, needs, and lifestyles. It also involves building relationships and following up with customers through life events such as moving, entertaining, seasonal updates, and redecorating. Hours vary by week according to business needs. The schedule includes evenings, weekends, and holiday or event shifts, and may require occasional flexibility to support other departments. Applications are accepted on an ongoing basis.

Requirements

Genuine passion for fashion, styling, and customer experience.
Self-motivated, goal-oriented approach with a track record of meeting targets.
Strong communication and relationship-building skills with a wide range of customers.
Team-first mindset and willingness to help teammates and the department succeed.
Comfort with technology and digital selling tools.
Ability to prioritize and stay organized in a fast-paced, high-volume environment.
Flexibility to work varied hours based on business needs.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Deliver Nordstrom’s 5-Point Selling Standard: Say Hello, Small Talk, Be Helpful & Sell, Fashion Authority, and Follow-up.
Build and grow a personal customer base through in-store interactions, outreach, and digital tools.
Provide honest, confident style and fit feedback to earn customer trust and loyalty.
Set and achieve personal sales goals and remain accountable for results.
Keep the department customer-ready by stocking, re-merchandising, marking down prices, recovering merchandise, and participating in the bi-annual inventory count.
Maintain current product knowledge and awareness of trends to serve as a trusted resource.
Support teammates, communicate openly, contribute to a positive team environment, and help keep the department productive.
Build customer relationships through follow-up, including the 2-2-2 Method, Nordy Club enrollment, and use of the Personal Book.
Work a flexible schedule to meet business needs, including evenings, weekends, and peak periods; occasionally support other departments.