About The Position

A Bloomingdale’s Sales Professional guides and inspires customers to make style a source of creative energy. With gracious service, an interest in fashion, styling talent, and product knowledge, the Sales Professional builds long-term client relationships in store and online. They deliver the Bloomingdale’s customer experience through welcoming, engaging, and inquisitive conversation that creates a personal connection with customers. The role involves circulating the sales floor, identifying customer needs, explaining Loyalty programs, and supporting the shopping experience from start to finish. Sales Professionals also contribute to operational excellence through use of the fulfillment system, merchandise-to-sell standards, and upkeep of the sales floor and fitting rooms.

Requirements

  • High school diploma or equivalent.
  • Practice open and continuous communication, keep others informed, and present information clearly and concisely.
  • Excellent interpersonal skills and the ability to work across functional lines and at many levels.
  • Ability to think creatively and strategically to satisfy customer needs.
  • Ability to read and interpret instructional documents, including safety rules, operating and maintenance instructions, and procedural manuals.
  • Ability to work a flexible retail schedule, including days, evenings, weekends, and/or holidays.
  • Ability to stand and walk for prolonged periods.
  • Ability to reach, crouch, kneel, and stoop; color vision may be involved.
  • Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.
  • Ability to frequently lift or move up to 25 pounds.

Responsibilities

  • Create an easy, seamless, and enjoyable in-store and online experience while building and cultivating customer relationships.
  • Drive sales with in-store and online clients by embracing and using technology proficiently.
  • Participate in merchandising and operational requirements of the role.
  • Circulate the sales floor, determine customer needs, and share the benefits of Loyalty programs.
  • Support the customer shopping experience from start to finish.
  • Use the fulfillment system and merchandise-to-sell standards, and maintain the sales floor and fitting rooms.

Benefits

  • Day-one medical, dental, and vision benefits for eligible colleagues.
  • Competitive pay.
  • Paid time off.
  • Flexible holiday time off and flexible scheduling.
  • Instant access to earned wages through PayActiv.
  • Enhanced benefits, including pet, home, and auto insurance.
  • 401(k) plan options.
  • Bonus earning opportunities.
  • Growth opportunities.
  • Employee discount at Bloomingdale’s and Macy’s stores.
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