Commercial Tire Service Technician

Commercial Tire•N Salt Lake City, UT

About The Position

The Commercial Tire Service Technician provides tire-related services in-store and at customer locations for commercial and light-duty vehicles. Services include mounting, dismounting, balancing, fleet checks, pressure adjustments, repairs, and roadside assistance. The role supports customer satisfaction through timely service, accurate technical work, clear communication, and adherence to safety standards. The technician also operates company vehicles and tire-service equipment, completes inspections and service documentation, supports inventory and purchasing processes, and maintains vehicle and account records. After-hours and on-call roadside requests may be assigned according to schedule.

Requirements

Valid driver’s license with an insurable driving record.
Minimum age of 18 years.
DOT Driver Qualification file (q-file) and Medical Certification.
TIA Certification.
Strong mechanical aptitude and attention to detail.
Excellent customer service and interpersonal skills.
Effective verbal and written communication skills.
Proficiency with basic computer tools and software.
Ability to work independently and as part of a team.
Ability to perform the position’s essential functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED (preferred).

Responsibilities

Provide timely customer follow-up, resolve issues, and communicate proactively.
Perform tire services—including mounting, dismounting, fleet checks, pressure adjustments, balancing, and repairs—in-store or at customer locations.
Respond to scheduled after-hours and on-call roadside service requests.
Conduct daily vehicle inspections and operate company vehicles in compliance with DOT and ELD requirements.
Safely operate tire-service tools and equipment, including impact guns, air compressors, hub-cap hammers, and boom trucks.
Look up fluid volumes for tire sizes.
Complete work orders, service tickets, and invoices accurately; verify customer credit and make necessary billing adjustments.
Use company software systems, such as Toolbox and Basys, to scan, transfer, and return inventory items.
Initiate purchase orders for parts, update computer information, and maintain records and files for follow-up.
Document fleet inspections, casing write-ups, barcode scans, and account-required images or forms.
Check barcodes and explain the information displayed on the screen.
Maintain vehicle appearance and safety materials, and submit fuel receipts for company processing.
Tighten lug nuts to proper torque specifications.
Match tire sets correctly and ensure proper placement and wear alignment.
Perform other duties as assigned.