Commercial Tire Service Technician

Commercial Tire•Rexburg, ID

16h

About The Position

The Commercial Tire Service Technician provides tire-related services in-store and at customer locations for commercial and light-duty vehicles. Services include mounting, dismounting, balancing, fleet checks, pressure adjustments, repairs, and roadside assistance. The role supports customer satisfaction through timely service, technical accuracy, communication, and adherence to safety requirements. The technician also conducts vehicle inspections, operates company vehicles, completes work orders and related documentation, assists with inventory management and purchasing, and maintains vehicle and account records. The position may involve scheduled after-hours and on-call roadside requests, occasional shift work, and extended days. Essential functions must be performed with or without reasonable accommodation.

Requirements

Valid driver’s license with an insurable driving record.
At least 18 years of age.
DOT Driver Qualification file (q-file) and Medical Certification.
TIA Certification.
Strong mechanical aptitude and attention to detail.
Excellent customer service and interpersonal skills.
Effective verbal and written communication skills.
Proficiency with basic computer tools and software.
Ability to work independently and as part of a team.
Ability to meet the physical demands of the role, including frequent lifting and carrying up to 50 pounds and occasional lifting over 100 pounds.
Ability to perform essential functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED (listed as preferred).

Responsibilities

Deliver timely customer service through follow-ups, issue resolution, and proactive communication.
Perform tire services, including mounting, dismounting, fleet checks, pressure adjustments, and repairs, in-store or at customer locations.
Respond to scheduled after-hours and on-call roadside service requests.
Conduct daily vehicle inspections and operate company vehicles in compliance with DOT and ELD requirements.
Safely operate tools and equipment, including impact guns, air compressors, hub-cap hammers, and boom trucks.
Look up fluid volumes for tire sizes.
Complete work orders, service tickets, and invoices accurately; verify customer credit and make necessary billing adjustments.
Assist with inventory management using company software, including scanning, transferring, and returning items.
Initiate purchase orders for parts, update computer information, and maintain records and files for follow-up.
Document fleet inspections, casing write-ups, barcode scans, and account-required images or forms.
Check barcodes and explain the information displayed on the screen.
Maintain vehicle appearance, safety materials, and fuel receipts for company processing.
Tighten lug nuts to proper torque specifications.
Match tire sets correctly to ensure proper placement and wear alignment.
Perform other duties as assigned.