Commercial Tire Service Technician

Commercial Tire Inc•Rexburg, ID

1d•$18 - $40

About The Position

The Commercial Tire Service Technician provides tire-related services in-store and at customer locations for commercial and light-duty vehicles. Services include mounting, dismounting, balancing, fleet checks, pressure adjustments, repairs, and roadside assistance. The position supports customer satisfaction through timely service, technical accuracy, proactive communication, and adherence to safety standards. The technician also operates and inspects company vehicles, completes service documentation and billing tasks, assists with inventory management, and maintains vehicle and safety materials. The work may involve scheduled after-hours on-call roadside requests, occasional shift work, extended days, and outdoor or roadside conditions.

Requirements

Valid driver’s license with an insurable driving record.
Minimum age of 18.
DOT Driver Qualification file (q-file) and Medical Certification.
TIA Certification.
Strong mechanical aptitude and attention to detail.
Excellent customer service and interpersonal skills.
Effective verbal and written communication skills.
Proficiency with basic computer tools and software.
Ability to work independently and as part of a team.

Nice To Haves

High school diploma or GED (preferred).

Responsibilities

Deliver timely customer service through follow-ups, issue resolution, and proactive communication.
Perform tire services, including mounting, dismounting, fleet checks, pressure adjustments, and repairs, in-store or at customer locations.
Respond to scheduled after-hours and on-call roadside service requests.
Conduct daily vehicle inspections, operate company vehicles, and comply with DOT and ELD requirements.
Safely operate tire-service tools and equipment, including impact guns, air compressors, hub-cap hammers, and boom trucks.
Look up fluid volumes for tire size.
Complete work orders, service tickets, and invoices accurately; verify customer credit and make necessary billing adjustments.
Assist with inventory management using company software systems, including scanning, transferring, and returning items.
Initiate purchase orders for parts, update computer information, and maintain records and files for follow-up.
Document fleet inspections, casing write-ups, barcode scans, and account-required images or forms.
Check barcodes and explain the information displayed on the screen.
Maintain vehicle appearance, safety materials, and fuel receipts for company processing.
Tighten lug nuts to proper torque specifications.
Match tire sets correctly and ensure proper placement and wear alignment.
Perform other duties as assigned.