Commercial Support Specialist

Michigan Millers Mutual Insurance Company•Lansing, MI
•$20 - $24•Onsite

About The Position

Michigan Millers Mutual Insurance Company, an affiliate of Western National Mutual Insurance, is a mutual insurance company rated A (Excellent) by A.M. Best, with over 140 years of experience serving property-and-casualty insurance needs across multiple U.S. regions. The company emphasizes employee culture and customer service. Michigan Millers is seeking a Commercial Support Specialist to join its team in the Lansing office. The role provides support to the commercial and specialty lines teams and performs administrative work, maintains accurate records, processes policy amendments within the employee’s authority, researches agent requests, and completes special projects and other assigned duties. The role requires a high school diploma or equivalent, effective oral and written communication, attention to detail, sustained focus, proficiency with office systems and equipment, and accurate data entry and maintenance across multiple computer systems. Prior insurance industry and Guidewire experience are preferred. The full hiring range is $19.72–$23.66 per hour; the offered base pay may vary based on job-related qualifications and other factors. Applicants must already be authorized to work for any U.S. employer; visa sponsorship is not available.

Requirements

  • Effective oral and written communication skills.
  • Demonstrated attention to detail.
  • Ability to maintain focus throughout the workday.
  • Proficiency with core systems, office and computer equipment, and software packages.
  • Ability to accurately enter and maintain data in multiple computer systems.
  • High school diploma or equivalent.
  • Must be authorized to work for any employer in the United States; visa sponsorship is not available.

Nice To Haves

  • Prior insurance industry experience.
  • Prior Guidewire experience.

Responsibilities

  • Perform duties that are administrative in nature.
  • Keep accurate and current records in designated systems accessible to others.
  • Amend policies in response to agent requests, within the applicable authority level.
  • Research agent requests.
  • Perform special projects and other duties as assigned.
  • Provide support to the commercial and specialty lines teams.
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