Commercial Support Specialist

BrightStar Credit Union•Cooper City, FL

16h•$55,000 - $75,000•Onsite

About The Position

About BrightStar: As a member of BrightStar Credit Union, you'll join a dynamic company culture and purpose-driven organization that focuses on its employees and members. We offer excellent benefits, advanced opportunities, and exceptional training. Founded in 1946 as a community-based credit union serving educators, we have since expanded to serve 23 counties across the state of Florida. As a Trusted Advisor, BrightStar offers a diverse range of financial services and opportunities. BrightStar Credit Union is committed to fostering a diverse and inclusive work environment where everyone has the chance to succeed and feel a sense of belonging. Our work environment is fun, fast-paced, and service-oriented.

Requirements

Minimum of three years of experience in the commercial loan processes.
Strong knowledge of commercial loan documents and regulatory requirements.
High School diploma or equivalent.
Strong written and verbal communication skills, effectively engaging with business owners and senior management.

Nice To Haves

Experience with FICS Servicing System preferred.
Relevant certifications or further education in finance or business is a plus.

Responsibilities

Provide outstanding service to internal and external members as defined by our BRIGHT Service value proposition.
Develop and retain strong relationships with members, investors, and business partners.
Input and fund new commercial loans promptly with complete and accurate data to ensure proper loan service.
Work closely with the Vice President of Commercial Lending and current/prospective members in the loan origination process, including collecting a complete loan package for submission to underwriting.
Coordinating commercial loan closings and reviewing loan closing documents for completeness and consistency with loan approval specifications.
Maintain current information in the loan servicing system for contacts, vendors, annual reviews, and other necessary fields.
Act as the primary contact person for business members regarding commercial loan servicing and depository account inquiries, including but not limited to establishing new member accounts.
Undertake other loan servicing duties, such as quality control, title perfection, mortgage satisfaction, and payoff requests.
Employees must uphold the credit union's compliance with the Bank Secrecy Act and anti-money laundering policies and procedures.
Specific functions with B.S.C.U. will consider the awareness of unusual or suspicious activity relevant to the department.
In addition to any other assigned training courses, online B.S.A. and O.F.A.C. courses must be completed at least annually, as made available by the Training and Compliance Department.
Maintains comprehensive knowledge of the Bank Secrecy Act, Customer Identification Program, U.S.A. Patriot Act, O.F.A.C., Fair Lending, and Credit Card Act.