Commercial Services Manager

NearU, and Affiliate Regional HVAC Branches • Chesapeake, VA

9d • $95,000 - $105,000

About The Position

Russell's Heating & Air is seeking a Commercial Services Manager to lead its commercial division, own its financial performance, and scale service operations. The role combines strategic business planning with hands-on operational leadership across commercial maintenance, service, and replacement work. The manager will lead and develop teams, grow customer relationships and recurring revenue, and report financial performance and forecasts directly to the GM.

Requirements

• Proven experience in commercial HVAC service, maintenance, replacement, or mechanical contracting.
• Strong understanding of commercial service operations and job costing.
• Demonstrated success leading and developing teams.
• Experience managing budgets, overseeing labor productivity, and driving divisional financial results.
• Strong focus on customer retention, satisfaction, and developing new business opportunities.

Nice To Haves

• HVAC, plumbing, or electrical contractor licensing is strongly preferred.
• Experience overseeing multiple trades or service lines is highly desirable.

Responsibilities

• Own the commercial division's P&L and develop and manage operating budgets, revenue forecasts, and financial improvement plans.
• Drive profitability through pricing discipline, cost control, gross margin management, and labor efficiency.
• Oversee job costing, project profitability, material expenses, and overtime.
• Lead, develop, and support a team that includes supervisors and foremen, fostering accountability, safety, and high performance.
• Grow commercial customer relationships, expand service agreements, and drive recurring revenue.
• Ensure strong execution across maintenance, service, and replacement projects.
• Provide financial reporting, forecasts, and performance updates directly to the GM.
• Meet revenue, gross profit, and operating profit targets; perform consistently against budgets and forecasts.
• Improve technician productivity, labor efficiency, and operational execution while maintaining safety, quality, and compliance standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed