Manager, Commercial Insurance Services

Applied Underwriters • Omaha, NE

10d

About The Position

The Commercial Policy Services Manager oversees the daily activities of the Commercial Policy Services team and ensures policy administration and servicing activities are completed accurately and efficiently. The role provides leadership and support to Underwriting Technical Assistants and Program Operations Specialists, coordinates with training and workflow management, and serves as a resource for resolving operational questions and processing issues.

Requirements

• At least 2 years of experience in insurance operations, policy administration, underwriting support, or commercial insurance servicing.
• Demonstrated knowledge of the commercial insurance policy lifecycle, including policy issuance, endorsements, renewals, cancellations, and servicing activities.
• Prior experience serving as a subject matter expert, mentor, trainer, senior team member, or informal leader within an insurance operations environment.
• Proven ability to manage competing priorities, resolve operational issues, and support process improvement initiatives.
• Ability to manage multiple processes in a deadline-driven environment.

Responsibilities

• Oversee the daily activities of the Commercial Policy Services team.
• Ensure policy administration and servicing activities are completed accurately and efficiently.
• Provide leadership and support to Underwriting Technical Assistants and Program Operations Specialists.
• Coordinate with training and workflow management.
• Serve as a resource for resolving operational questions and processing issues.

Benefits

• 100% employer-paid medical, dental, and vision insurance for employees.
• 401(k) plan with 100% immediate vesting and a 4% company match.
• Paid time off (PTO) and paid holidays.
• Life, disability, critical illness, and accident insurance.
• Employee Assistance Program (EAP).
• Pre-tax Flexible Spending Accounts for health, dependent care, and commuter-related expenses.
• Tuition reimbursement.
• Fitness reimbursement and various additional quality-of-life benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed