Commercial Service Representative
About The Position
At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers. Increase your earning potential! $1,000 Completion bonus after successfully completing training and orientation (around 6 months) Most new associates average two promotions within their first year of employment Have an active P&C license? You will be eligible for a $1,500 sign on bonus! Ask your recruiter for more details! When you grow, GEICO grows. And if you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit to grow your career with GEICO. We’re looking for Customer Service Representatives for our Katy, TX office. This role is for people who want to provide our policyholders the excellent customer service they want and need. You’ll be the first contact for our customers: answering billing questions, making policy changes, and providing recommendations. Join our team to deliver personalized service that demonstrates the value of being insured by GEICO. If you want a career with plenty of growth opportunities, let’s talk.
Requirements
- Minimum of 12 months customer facing service experience
- Solid computer and multi-tasking skills
- Ability to effectively communicate, verbally and in writing
- Ability to work comfortably in a fast-paced, high-volume call center environment
- Minimum of high school diploma or equivalent
Nice To Haves
- Associates Degree preferred
- college degree or currently pursuing preferred
- 2 or more years of customer facing service experience
- An active P&C license
- Commercial Insurance Service experience
- Associates Degree
Responsibilities
- Answering billing questions
- Making policy changes
- Providing recommendations
- Deliver personalized service that demonstrates the value of being insured by GEICO
Benefits
- Completion bonus
- Sign on bonus
- Personalized development programs
- Industry leading training
- Certification assistance
- Career mentorship and coaching
- Employee engagement and recognition programs
- 401K savings plan vested from day one that offers a 6% match
- Performance and recognition-based incentives
- Tuition assistance
- Mental healthcare
- Fertility and adoption assistance
- Workplace flexibility
- GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
