Commercial Security Sales Manager

Johnson Controls•West Columbia, SC

About The Position

The Commercial Security Sales Manager leads the commercial sales team in a Johnson Controls field office based in Pennsauken, New Jersey. The role is responsible for building, coaching, and retaining a high-performing sales organization; driving revenue growth; and supporting profitable outcomes through disciplined territory execution. It requires strong leadership, a customer-focused mindset, and the ability to translate strategy into consistent field performance. The manager leads commercial sales operations across the assigned territory, develops customer and business opportunities, and promotes strong sales execution through clear expectations, performance measurement, coaching, and use of CRM insights and market intelligence. The role also works with Fire and HVAC leaders and other business partners to identify cross-sale opportunities and align sales activity with customer needs and business priorities.

Requirements

At least 5 years of sales experience, including 3 years of field sales management experience in a business-to-business environment, or successful management of another sales channel.
Experience with a CRM tool; Salesforce is preferred.
Excellent oral and written communication skills.
Ability to interact effectively with internal teams and customer organizations at senior executive and field levels.
Ability to travel nights and weekends to accommodate customer needs.
Functional and technical skills in leading a sales organization.
Business acumen, organizational agility, and a strong drive for results.
Customer focus, interpersonal savvy, and ability to manage change effectively.
Experience building effective teams, developing direct reports, and motivating others.
Confidence managing conflict, measuring work, and leading with vision and purpose.
Managerial courage and ability to make sound decisions in a fast-moving environment.

Nice To Haves

Bachelor's degree in business, marketing, or another related field.
Experience with Salesforce.

Responsibilities

Lead, coach, and motivate a commercial security sales team to meet and exceed revenue expectations.
Drive business development, customer development, territory management, data mining, professional presentations, and product sales.
Own job and channel profitability, revenue per user (RPU) growth, and retention of customers and sales representatives.
Plan, coordinate, and implement commercial sales operations across the assigned territory.
Set expectations for customer touch activity, quota achievement, and sales execution.
Measure sales team activity and performance to ensure marketing efforts translate into strong sales production.
Implement Johnson Controls sales and marketing initiatives in alignment with territory goals.
Partner with department and business segment leaders to align sales operations with customer needs and business priorities.
Work with Fire and HVAC Managers to leverage cross-sale leads and secure new business opportunities.
Lead with accountability, safety, and integrity, creating a clear and respectful environment for decision-making and follow-through.
Stay close to customers and field work, remove barriers, and keep the team focused on priorities.
Use candid feedback, coaching, and data to improve sales execution and establish disciplined priorities.
Build trust across sales, Fire, HVAC, and other business partners to identify customer opportunities.
Set measurable goals, track activity and results, and hold the team to consistent execution standards.
Use CRM insights, territory planning, and market intelligence to guide prioritization and decision-making.
Balance customer development with operational discipline to support growth and profitability.