Commercial Sales Manager

AutoZone•Muskegon Charter Township, MI

13d

About The Position

The Commercial Sales Manager drives AutoZone’s business-to-business growth strategy by developing commercial customer relationships and leading a high-performing team. The role combines automotive-parts knowledge and sales expertise to build partnerships with commercial accounts and deliver exceptional service. Success depends on clear communication, collaborative leadership, and monitoring performance metrics to support consistent, profitable growth. The manager serves as the primary contact for commercial customers, develops team members, coordinates product delivery and account administration, and promotes safe work practices. The position requires the physical capability to lift, load, and deliver merchandise, as well as flexibility to work evenings, weekends, and holidays as required.

Requirements

Basic automotive parts knowledge.
Leadership skills, including strong communication, decision-making, and selling abilities.
Physical capability to lift, load, and deliver merchandise.
Flexibility to work evenings, weekends, and holidays as required.

Nice To Haves

Strong people skills and effective communication in both Spanish and English.

Responsibilities

Drive commercial sales growth, maintain account relationships, and meet performance targets through face-to-face and phone communication.
Serve as the primary contact for commercial customers, ensuring proactive engagement and clear communication.
Train and develop drivers, commercial specialists, and team members while fostering a collaborative, results-driven culture.
Plan efficient delivery routes, manage drivers, ensure timely product distribution, and maintain accurate documentation.
Provide research-based recommendations and expert automotive advice to meet customer needs.
Oversee billing, records, returns, and reconciliation of commercial accounts, ensuring accuracy.
Maintain a safe work environment, enforce personal protective equipment (PPE) usage, and follow fleet safety protocols.
Ensure delivery vehicles are properly maintained and report issues promptly.

Benefits

Competitive pay.
Unrivaled company culture.
Medical, dental, and vision plans.
Exclusive discounts and perks, including an AutoZone in-store discount.
401(k) with company match and Stock Purchase Plan.
AutoZoners Living Well Program with free mental health support.
Opportunities for career growth.
Paid time off for full-time AutoZoners.
Life and short- and long-term disability insurance options for full-time AutoZoners.
Health Savings and Flexible Spending Accounts with wellness rewards for full-time AutoZoners.
Tuition reimbursement for full-time AutoZoners. Benefits eligibility and waiting periods may apply; benefits may differ in Puerto Rico, Hawaii, and the U.S. Virgin Islands.