Commercial Revenue Architect - Industry Expansion
About The Position
Commercial Revenue Architects at Gong are strategic partners to customers, focused on transforming how they sell and run revenue through Gong’s AI Operating System. Using a consultative approach, the role guides operational teams in architecting workflows, accelerating adoption, and realizing business results across the revenue lifecycle by changing how revenue work gets done—not simply by driving product usage. Success is measured by customer business transformation outcomes, including improvements to selling and revenue operations, quantifiable value realization, and revenue impact through retention and expansion.
Requirements
- 1–3+ years in a client-facing, delivery, or consulting role requiring structured problem-solving and process or workflow design.
- Currently located in one of Gong’s hub locations: San Francisco, Salt Lake City, Austin, Chicago, or New York City.
- Strong structured problem-solving skills, with exposure to how transformation initiatives are scoped and delivered.
- A track record of engaging stakeholders and contributing to value or ROI conversations, with growing comfort discussing business priorities beyond product usage.
Responsibilities
- Partner with senior go-to-market executives to co-design and execute tailored revenue strategies, modernizing how commercial accounts sell, forecast, and optimize their go-to-market engine through Gong’s AI OS.
- Work with revenue leaders to identify obstacles, develop a clear change plan, and obtain executive alignment.
- Analyze current-state sales workflows and design tailored, AI-driven operating models that align Gong’s conversation and deal intelligence capabilities with each customer’s revenue process.
- Advise on executive adoption initiatives that drive behavior change and embed Gong into customers’ daily team rhythms.
- Use data-driven insights to quantify measurable business outcomes for a portfolio of accounts.
- Own renewal execution and credit consumption for a portfolio of commercial accounts.
- Partner with internal teams to remove barriers to customer account transformation work.
Benefits
- Medical, dental, and vision plans.
- Flexible wellness stipend (Wellbeing Fund).
- Mental health benefits, including covered therapy and coaching.
- 401(k) program.
- Education and learning stipend.
- Flexible vacation time.
- Paid parental leave.
- Company-wide recharge days each quarter.
- Work-from-home stipend.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
