Commercial Relationship Manager

First Interstate•Sturgis, SD

3d•Onsite

About The Position

The Commercial Relationship Manager is an intermediate-level commercial banking position combining small-business business development with support for senior bankers in portfolio management and complex credit functions. The role contributes to shareholder value by generating quality earnings through interest income growth, maintaining margin and credit quality, collaborating with business partners to generate non-interest income, and controlling expenses. The position maintains an average loan portfolio of at least $20 million and up to $50 million, manages at least 50 bank relationships, and generates at least $1.1 million in bank revenue. This position is located at the Sturgis, South Dakota branch. Typical work hours are Monday through Friday, 8 a.m. to 5 p.m., with travel as needed.

Requirements

Bachelor’s degree in Business, Finance, or a related field.
4–6 years of experience in commercial lending, commercial credit underwriting, or an equivalent combination of education and experience.
Advanced credit analysis and commercial underwriting skills, including accounting, financial statement analysis, and cash flow analysis.
Strong knowledge of commercial lending policies, procedures, practices, and documentation.
Understanding of the bank’s risk-rating system, credit products, and underwriting policies, and working knowledge of structuring credit products for small and medium-sized businesses across diverse industries.
Proficient written and verbal communication skills, including strong presentation abilities.
Ability to work effectively with individuals and teams across the organization to manage customer relationships.
Proficiency with Microsoft Word, Excel, and Outlook.
Initiative and sound judgment.
Ability to prioritize tasks and remain adaptable under pressure.
Ability to read, analyze, and interpret common financial reports and legal documents.
Ability to respond effectively to inquiries or complaints from customers, regulatory agencies, or members of the business community.
Ability to work with mathematical concepts such as probability and statistical inference.
Ability to apply fractions, percentages, ratios, and proportions to practical situations.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
Regular and predictable attendance.

Nice To Haves

PowerPoint experience.

Responsibilities

Achieve individual annual production and growth goals for loans, deposits, and fees, supporting the bank’s financial targets and compliance with credit terms.
Initiate and develop new business through external business development activities.
Maintain ongoing contact with new clients to enhance their experience with First Interstate Bank.
Understand client needs through review and analysis of personal and business financial information gathered during relationship reviews and meetings.
Use internal customer-sourcing software to generate leads, track activities, and make referrals to appropriate business partners and bankers.
Participate in community organizations to identify business development opportunities and demonstrate the bank’s community commitment.
Build a referral pipeline by identifying and developing internal and external centers of influence.
Maintain in-depth knowledge of the bank’s products and services, competitors, and competitive products.
Promote bank products and services and inform clients about financial solutions that meet their needs.
Assemble cross-functional teams to respond to customer requests when unable to address them personally.
Recognize when to involve expert teams and identify cross-selling opportunities.
Analyze credit to determine whether clients qualify for borrowing requirements.
Take accountability for portfolio activities and issues, including underwriting, structuring, portfolio management, asset quality, and accurate risk assessment.
Follow up on existing loans to ensure compliance with internal procedures and required terms.
Research and study industrial, commercial, economic, and financial conditions related to existing and prospective business.
Maintain compliance with applicable bank regulations, policies, procedures, and required training, and keep current with regulatory changes.
Demonstrate and foster First Interstate Bank’s Mission, Vision, and Values by executing its Service Commitments.