Commercial Quality Control Specialist

Burke & Herbert Bank & Trust•Moorefield, WV

10d•Onsite

About The Position

The Commercial Quality Control Specialist reviews commercial loan packages before and after closing to ensure documentation is accurate, legal issues are identified, and applicable regulations, bank policies, department procedures, and investor guidelines are followed. The role independently audits commercial loans, tracks deficiencies and audit outcomes, supports corrections and action plans, and reports on quality control reviews. The position works with auditors and department managers to resolve exceptions and questions about underwriting, documentation, and data integrity. It has no supervisory responsibilities and operates in an office setting; telework is not available. Limited local travel may be required.

Requirements

At least 2 years of experience in conventional and government compliance, loan file reviews, or associated processes in the lending industry.
Strong data-entry skills.
Detail-oriented and well-organized.
Highly professional written and verbal communication.
Advanced computer skills and working knowledge of Microsoft Word, Excel, and Outlook.
Ability to manage time, prioritize workloads, meet strict deadlines, and handle multiple tasks.
Thorough knowledge of secured and unsecured commercial transactions, loan products, and legal and regulatory issues related to lending.
In-depth knowledge of federal, state, and local compliance regulations, including Truth in Lending, Equal Credit Opportunity laws, Regulation Z, Regulation B, and Regulation X.
Advanced knowledge of the total closing function, including underwriting conditions to closing, closing instructions, closing procedures, and TRID.
Ability to perform manual dexterity tasks and lift files, open cabinets, bend, stoop, or stand as necessary.

Nice To Haves

A four-year college degree or equivalent additional related work experience.

Responsibilities

Conduct pre-funding reviews of commercial loans for accuracy and completeness of closing packages.
Review completed commercial loan documents after closing for compliance with federal, state, and local regulations.
Independently conduct compliance and post-closing audits of commercial loans to verify compliance and investor guidelines.
Identify deficiencies and maintain records of audit responses and results.
Verify that loan-document terms match those approved in the loan request and/or loan presentation.
Ensure loan closers correct outstanding errors before closing.
Establish and maintain production standards and quality requirements.
Report quality control results for pre-funding and post-funding files, denied loan files, and early payment defaults.
Work independently with auditors to resolve exceptions, questions, and concerns related to underwriting, documentation, and data integrity errors.
Assign, manage, and report monthly quality control reviews of production to the Director of Loan Operations.
Work with department managers on responses and action plans for quality control exceptions.
Determine whether internal and external parties involved in loan processes have met the guidelines and responsibilities for the applicable loan programs.
Perform other duties as assigned.