Commercial Loan Quality Control Specialist
About The Position
The Commercial Loan Quality Control Specialist conducts pre- or post-closing quality control reviews of commercial loans and loan modifications. The role identifies documentation, booking, compliance, and due diligence exceptions; reviews documentation for consistency with approved credit terms, lending policy, regulatory requirements, documentation standards, and sound banking practices; and performs due diligence on third-party closing documents. The specialist works with commercial loan staff to resolve documentation errors or omissions, maintains accurate electronic loan files, monitors closing timelines, prepares pre-closing checklists or post-closing exception ticklers, and issues clear-to-close decisions. The position also recommends process improvements, coordinates workload with other quality control specialists, prioritizes work to meet deadlines and service standards, and supports departmental projects. The Bank encourages community development service and CRA-qualified volunteerism related to financial services or employees’ financial expertise.
Requirements
- High school diploma or GED required.
- 3–5 years of commercial lending experience required.
- Strong organizational skills and ability to work effectively with other divisions of the Bank.
- Ability to prioritize and handle multiple priorities.
- Ability to pay close attention to detail, work independently, and meet deadlines in a fast-paced environment.
- Excellent customer relations, communication, and interpersonal skills.
- Strong PC skills, including demonstrated ability to use software applications such as Word, Excel, and Adobe Professional in a Windows environment.
- Ability to perform the essential duties satisfactorily; reasonable accommodations may be made for individuals with disabilities.
Nice To Haves
- Familiarity with Flood regulations, CIP, CRA, and HMDA.
Responsibilities
- Conduct pre- or post-closing quality control reviews of commercial loans within established timelines and identify documentation, booking, compliance, and due diligence exceptions.
- Conduct pre- or post-closing quality control reviews of commercial loan modifications within established timelines and identify documentation, booking, compliance, and due diligence exceptions.
- Collaborate with the Commercial Loan Administrator and Commercial Loan Officer to resolve documentation errors or omissions.
- Review commercial loan documentation for compliance with approved credit terms, lending policy, regulatory requirements, documentation standards, and sound banking practices.
- Review third-party documentation, including title work, attorney-prepared agreements, insurance documentation, and other closing requirements; identify and escalate issues as appropriate.
- Upload, index, and verify loan documentation in the Bank’s document management systems to maintain accurate electronic loan files.
- Monitor commercial loan closings and expected timelines using reports available in the loan origination system.
- Prepare pre-closing checklists or create post-closing exception ticklers documenting issues that need to be addressed, and issue a clear to close.
- Recommend process improvements to enhance quality control, operational efficiency, and regulatory compliance within Commercial Loan Administration.
- Coordinate with other Commercial Loan Quality Control Specialists and act as backup to manage workload evenly.
- Prioritize workload to meet departmental deadlines, service standards, and client needs.
- Support Commercial Loan Administration Managers with departmental projects and other duties as assigned.
- Participate in community development service and CRA-qualified volunteer activities related to financial services or the employee’s financial expertise, as encouraged by the Bank.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
