Commercial Property Claims Adjuster

DaviesHome, WV
$90,000 - $100,000Remote

About The Position

Davies North America is looking for an experienced Commercial Property Claims Adjuster. Reporting to the Commercial Property Claims Supervisor, this role is responsible for end-to-end management of Commercial Property Claims primarily for quota share and single insurer specialty programs. To be successful in this role, the candidate must be a results-oriented professional with strong organizational skills and the ability and desire to deliver quality claims service. This role is a full-time, home-based remote position.

Requirements

  • Understand the role of Third-Party Administration in claims management.
  • Background in both Excess & Surplus Lines (Lloyds) as well as Standard carrier programs.
  • Ability to plan, organize and establish priorities to maintain various responsibilities under critical deadlines.
  • Ability to review and interpret routine and complex policy contracts and coverage.
  • Ability to review and interpret estimates.
  • Knowledge of current case law, statutory law, DOI regulations, etc. that apply to claims practices and issues within the territory of operation.
  • Ability to prepare detailed reports and recommendations to clients.
  • Ability to analyze and research legal and claim trends.
  • Possess sound analytical and negotiation skills

Responsibilities

  • Determine, evaluate, investigate, negotiate and resolve quota share and single insurer property claims in accordance with legal, regulatory and internal standards.
  • Verify coverage under the applicable Commercial Property insurance policy.
  • Coordinate with field adjusters and experts for inspections or further investigation.
  • Review supporting documentation submitted for the claims and properly note the details of the review within the file.
  • Analyze damage estimates and repair costs as well as review vendor invoices for accuracy.
  • Identify potential issues such as fraud, duplicate claims, or policy exclusions.
  • Communicate with policyholders, adjusters, contractors, and other stakeholders regularly to ensure constant claim progression and keep all involved parties updated.
  • Prepare written status and large loss reports for clients, including Reservation of Rights and Coverage Position Letters.
  • Handle appeals or disputes related to claim decisions.
  • Attend mediations and settlement conferences as necessary.
  • Direct and monitor defense counsel to settle litigated claims.
  • Provide monetary authority and strategy to counsel to ensure client’s money and claims are protected.
  • Present and explain claim overviews to business partners on a monthly basis.
  • Participate in audits and quality control reviews.
  • Stay updated on industry trends, policy changes, and best practices.
  • Other duties as assigned

Benefits

  • Medical, dental, and vision plans to support your health and that of your family
  • A 401(k) plan with employer matching
  • Time‑off policies, including Discretionary Time Off (DTO) for exempt employees and Paid Time Off (PTO) for non‑exempt employees
  • Paid holidays
  • Life insurance and short‑term and long‑term disability coverage
  • Paid sick leave
  • Paid family and parental leave
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