Property Claims Adjuster

JOHN MULLEN & CO INC•Los Angeles, CA

3h•$80,000 - $100,000•Hybrid

About The Position

Seeking an experienced, senior level Property Claims Adjuster for our Northern and Western Los Angeles, California expansion (Location: Canoga Park, Simi Valley, Thousand Oaks, Calabasas, Sherman Oaks, West Lake Village, and Santa Monica Counties) who will handle assignments, investigate, document, evaluate, adjust/negotiate, report, and settle property losses requiring inspection. Must have the ability to work well with customers and to work independently and efficiently meeting the required deadlines by being organized and detail oriented. John Mullen & Company has been doing business in Hawaii since 1959. Our family company has evolved into the preeminent Independent and Third Party Administration Company in the State of Hawaii. John Mullen & Company represents insurance companies, unbundled insurance clients, self-insureds, and captive companies across the entire spectrum of insurance claims. John Mullen & Company is a fully owned subsidiary of DB Insurance. We currently have adjusters on all the major Hawaiian Islands as well as adjusters in California, Montana, and Virginia.

Requirements

5+ years of previous experience in residential and/or commercial property claims handling, to include strong technical knowledge of structural damage repair and valuation techniques or equivalent
Knowledge of property claim law and has a clear understanding of claims adjudication process; skills in analyzing, interpreting, synthesizing, prioritizing, and reporting pertinent information and discerning the essential from the non-essential
Research and investigative abilities; negotiating, conflict resolution, and persuasion abilities
Demonstrated proficiency in Microsoft Office programs and other software and experience with Xactimate estimating system
College degree in a related field or demonstration of equivalent knowledge and critical thinking skills
Familiar with California statutes and regulations
Active California adjuster’s license or ability to promptly obtain such, in the state of California
Ability to handle a high-volume workload
Excellent verbal and written communication skills
Valid driver’s license and good driving record
Must reside in the Northern/Western Los Angeles, California area

Nice To Haves

Haag Certification is a plus

Responsibilities

Uses strong interpersonal, organizational and negotiation skills to provide excellent customer service
Uses knowledge of property and construction, and/or knowledge of the specific industry or business affected to personally conduct property inspections and photograph claim sites as necessary to depict and substantiate losses or damages
Works cooperatively with experts as needed to conduct investigations, confirm findings, and support evaluations
Applies understanding of insurance policies and policy interpretation, establishing appropriate loss estimates based on all relevant information and findings
Recommends the reasonable and proper coverage direction and as appropriate the amount the insurance company should pay on a claim
Ensures the accuracy of information collected and reported and guard against fraudulent claims based on critical issues identified and accurate conclusions drawn
Prepare accurate, clear, thorough, and concise reports and letters to insurance carriers on conclusions and recommendations
Maintains accurate, thorough field notes, journal entries, and time and expense records as required
Physical ability and willingness to climb on roofs, into attics, and other small places and to lift and climb ladders
Investigates insurance claims in a variety of settings